Lumberyard

Kirchner Building Centers•Marshall, IL

20d•$16 - $18•Onsite

About The Position

Our company is seeking a reliable and detail-oriented Material Handler to join our team. As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience by properly loading their orders and staging and transporting materials for deliveries. The essential functions include, but are not limited to, loading materials into customers’ vehicles or onto company delivery vehicles, accurately building loads and preparing materials for deliveries in a timely manner, and carefully unloading incoming freight. You will also safely operate a forklift in accordance with OSHA and KBC standards, work with the team to schedule deliveries of materials to customers, and maintain a clean and organized environment in the lumberyard and storage buildings. Providing exceptional customer service, addressing any concerns or issues that may arise, building relationships with customers, vendors and team members, and collaborating with other departments to ensure smooth operations are also key aspects of this role. Other assigned tasks may be requested by the leadership team when needed.

Requirements

High school diploma or equivalent
Minimum of 1 year of experience in related field
Valid driver's license required
Ability to effectively and professionally communicate with customers, vendors and team members
Strong organizational skills and attention to detail
Ability to manage inventory and maintain accurate records
Knowledge of safety regulations and procedures
Ability to safely operate forklifts and other yard equipment
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Minimum 100 Lbs. lifting limitation
Must be able to stoop and bend knees and arms without difficulty.
Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.

Nice To Haves

Knowledge of building materials, applications, related equipment, and construction industry is preferred, but not required
Class C license preferred, but not required
Customer Service: 3 years (Preferred)
Building materials: 2 years (Preferred)
English (Preferred)
Driver's License (Preferred)

Responsibilities

Load materials into customers’ vehicles or onto company delivery vehicles
Accurately build loads and prepare materials for deliveries in a timely manner
Carefully unload incoming freight
Safely operate forklift in accordance with OSHA and KBC standards
Work with team to schedule deliveries of materials to customers
Maintain clean and organized environment in lumberyard and storage buildings
Provide exceptional customer service, addressing any concerns or issues that may arise
Build relationships with customers, vendors and team members
Collaborate with other departments to ensure that all operations are running smoothly
Perform other assigned tasks as requested by leadership team when needed
Provide exceptional customer service to all customers.
Willingness to learn and develop product knowledge.
Proficient with handling cash transactions.
Accurately answering customer questions.
Order product for customers if needed, and complete special-order paperwork for product.
Order/purchase stock items or special-order material.
Maintain the proper amount of inventory (if responsible for ordering stock product).
Maintain a competitive price level for ordering responsibilities.
Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
Must be able to figure material list and pricing on estimates per customer's request.
Maintaining cleanliness of work area.
Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
Professionally handle complaints from customers, escalate when needed.
Efficiently and professionally process computer sales and charges.
Assisting customers who require materials from the yard, when called upon.
Be familiar with the location of store and yard inventory.