Material Handler I - PM

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Rosedale, CA

8d•$17 - $17•Onsite

About The Position

The Material Handler I receives donated goods and transports, sorts, selects, processes, prices, and displays merchandise. The role supports organizational, team, and individual goals in alignment with Goodwill’s mission, vision, and values. The position is classified as non-exempt and reports to the Retail Store Manager; it has no supervisory responsibilities. The role includes opening and closing activities, donation processing, merchandise preparation and placement, recordkeeping, housekeeping, customer and donor assistance, and maintaining safe work conditions. Employees are expected to follow Goodwill’s policies and procedures, maintain confidentiality, safeguard company property, participate in required safety training, and work cooperatively with coworkers and the public.

Requirements

Ability to read and write at a minimal level.
Ability to pick up and carry up to 70 pounds.
Ability to present information and respond to questions tactfully and courteously to groups, managers, employees, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret varied instructions and work with abstract and concrete variables using judgment, resourcefulness, ingenuity, and initiative.
Effective interpersonal and communication skills for interacting with all levels of management and staff.
Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
High level of integrity and business ethics.
Ability to satisfactorily perform the essential duties, with reasonable accommodation where applicable.

Nice To Haves

Prior customer service experience.

Responsibilities

Complete opening activities, including preparing doors, truck cones and switches, water cooling stations, donation drive-through areas, and moving gaylords.
Move, sort, select, and display merchandise according to company procedures.
Tag and hang textiles; price wares, shoes, and furniture; and distribute products to the sales floor.
Receive and process donated goods, direct donors to appropriate locations, and issue receipts or printed information.
Maintain legible records of daily activities, donation counts, processing counts, and other required reports.
Clean and maintain the donation area, bathrooms, and interior and exterior of the store, including sweeping, mopping, vacuuming, and removing garbage or other materials.
Cover coworkers’ breaks and work cooperatively as part of a team.
Prepare salvage items by creating boxes, sorting goods, ensuring resale-quality products are not placed in salvage, and wrapping oversized or bulk furniture and gaylords for transport.
Build boxed furniture for placement on the sales floor.
Learn pricing lists and assist in pricing items according to company policies.
Complete closing activities, including doors, truck-cone retrieval, cleaning water cooling stations, donation drive-through teardown, moving gaylords, and sales-floor recovery.
Comply with safety and loss-prevention policies and procedures; maintain safe work conditions and report and document hazards or unsafe practices.
Provide customer service and a positive public-facing presence, including assisting donors with safe donations, helping with carry-outs, and greeting and interacting with customers.
Maintain confidentiality, attend required meetings and training sessions, and perform other assigned duties.
Follow Goodwill’s ethics, policies, procedures, goals, and mission; collaborate with management and staff; maintain attendance and punctuality; and safeguard company property, including donated goods.