Material Handler I

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Hanford, CA

2d•Onsite

About The Position

The Material Handler I is responsible for receiving donations, along with transporting, sorting, selecting, and properly displaying merchandise. This position is expected to achieve organizational, team, and personal goals in alignment with Goodwill’s Strategic Vision Priorities and organizational Values. Goodwill's mission is to provide work opportunities and skills development to people with barriers to employment, aiming for every person in Kern, Kings, and southern Tulare counties to achieve their fullest potential through the power of work. Employees are expected to uphold high standards of behavior, including honesty, integrity, transparency, and ethical business activities, while working collaboratively and maintaining confidentiality.

Requirements

Minimal ability to read and write.
Ability to effectively present information and respond to questions from groups, managers, employees, clients, customers, and the general public using tact, courtesy and cooperativeness.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables; exercise judgment, resourcefulness, ingenuity and initiative.
Effective interpersonal and communications skills to interact effectively with all levels of management and staff.
Ability to operate basic office equipment, including computer, telephone, cell phone, tablet, fax and copy machine.
Must exhibit a high level of integrity and business ethics.

Nice To Haves

Prior customer service experience

Responsibilities

Complete opening activities including doors, cone placement for trucks, prep for truck switch, prep of water cooling stations, donation drive through set up, gaylord moves, and other activities.
Move, sort, select, and properly display merchandise in accordance with company procedures, requiring the ability to pick up and carry up to 70 pounds in weight.
Tag and hang textiles, price wares, shoes, and furniture, and distribute products to the sales floor.
Receive and process donated goods, direct donors to proper locations, and issue receipts and/or printed information, requiring the ability to pick up and carry up to 70 pounds in weight.
Perform necessary record keeping pertaining to daily activities, donation counts, processing counts, and other reports as needed in a neat and legible manner.
Perform housekeeping duties to maintain cleanliness of donation area, bathroom(s), and all interior and exterior of the store, including cleaning fixtures, walls, floors, recovering garbage, sweeping, mopping, and/or vacuuming.
Cooperatively cover coworkers’ break times and work in a cooperative manner as a team.
Prepare salvage items, including creating boxes, sorting and ensuring quality products for resale, and wrapping odd sized or bulk furniture and gaylords for transportation.
Build furniture that may come in boxed for placement on the sales floor.
Become familiar with pricing lists and assist in pricing items in conformity with company pricing policies.
Complete closing activities including doors, cone retrieval for trucks, cleaning of water cooling stations, donation drive through tear down, gaylord moves, sales floor recovery, and other activities.
Comply with Safety and Loss Prevention policies and procedures.
Provide all necessary customer service while projecting a positive image during public contact, including assisting donors, helping with carry outs, and greeting and interacting with customers.
Ensure safe work conditions at all times, report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
Maintain a high level of confidentiality.
Attend meetings and training sessions as required.
Perform other duties as assigned.