Material Handler I - PM
About The Position
The Material Handler I receives donated goods and transports, sorts, selects, prices, and displays merchandise. The role supports organizational, team, and personal goals in alignment with Goodwill’s mission, vision, values, and strategic priorities. It reports to the Retail Store Manager and has no supervisory responsibilities. The position includes opening and closing activities, donation processing, merchandise preparation, pricing, sales-floor distribution and recovery, housekeeping, record keeping, and customer service. Employees are expected to work collaboratively, maintain confidentiality, follow safety and loss-prevention procedures, safeguard company property, and represent Goodwill professionally. The role is classified as non-exempt.
Requirements
- Minimal ability to read and write.
- Ability to pick up and carry items weighing up to 70 pounds.
- Ability to communicate information and respond to questions from groups, managers, employees, clients, customers, and the public with tact, courtesy, and cooperation.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a wide variety of instructions and deal with abstract and concrete variables; exercise judgment, resourcefulness, ingenuity, and initiative.
- Effective interpersonal and communication skills to interact with all levels of management and staff.
- Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
- High level of integrity and business ethics.
- Ability to perform essential duties satisfactorily, with reasonable accommodation where applicable.
Nice To Haves
- Prior customer service experience.
Responsibilities
- Complete opening activities, including preparing doors and truck cones, preparing for truck switches, setting up water cooling stations and the donation drive-through, moving gaylords, and other related tasks.
- Move, sort, select, tag, hang, price, and display merchandise according to company procedures, including distributing products to the sales floor.
- Receive and process donated goods, direct donors to appropriate locations, and issue receipts or printed information.
- Complete daily records, including donation and processing counts and other reports, neatly and legibly.
- Maintain cleanliness of donation areas, bathrooms, and the interior and exterior of the store through activities such as cleaning fixtures, sweeping, mopping, vacuuming, and removing garbage.
- Complete a five-minute drill before each rest and meal break.
- Cover coworkers’ breaks cooperatively and contribute to teamwork.
- Prepare salvage items by creating boxes, sorting goods, ensuring resale-quality items are not placed in salvage, and wrapping irregularly sized or bulk furniture and gaylords for transportation.
- Build boxed furniture for placement on the sales floor.
- Learn pricing lists and price items in accordance with company policies.
- Complete closing activities, including closing doors, retrieving truck cones, cleaning water cooling stations, taking down the donation drive-through, moving gaylords, recovering the sales floor, and other related tasks.
- Follow safety and loss-prevention policies and procedures; maintain safe work conditions and report and document hazards and unsafe practices.
- Provide customer service, including assisting donors with safe donations and carry-outs and greeting and interacting with customers on the sales floor.
- Attend required meetings and training sessions and participate in safety drills and exercises.
- Maintain confidentiality, safeguard company property, and perform other assigned duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
