COS Material Handler/Driver

Johnstone Supply LLC • Gastonia, NC

9d • Onsite

About The Position

Johnstone Supply, a leading wholesale distributor of HVACR equipment, parts, and supplies, is seeking a Material Handler/Driver to join their team. With a strong history of growth and a focus on relationship-building, Johnstone offers opportunities for career advancement. This role is crucial for ensuring the accurate and efficient handling, shipping, and safe transportation of products to customers and other store locations. The position involves various warehouse functions and driving responsibilities, emphasizing safety, efficiency, and customer service.

Requirements

• High School Diploma/GED.
• 1+ years of truck driving experience (26 ft vehicle or larger) OR 1 year operating Johnstone equipment/vehicles under supervision.
• Experience operating forklift and other warehouse equipment safely and competently.
• Valid driver's license with a driving record indicating a safe driving history acceptable to the company.
• Must remain eligible at all times to drive a commercial motor vehicle under applicable state and federal laws and FMCSA regulations.
• Forklift certification required, or willingness to obtain on the job.
• Ability to utilize necessary technology to complete tasks, GPS, mobile Proof of Delivery (POD) devices, RF equipment, and ERP software.
• Ability to read a map and mapping applications accurately.
• Ability to read, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work safely in all job tasks.
• Skill in operation of delivery vehicles and power equipment, including forklift, pallet jack, and cherry picker.
• Ability to operate a lift gate safely and effectively.
• Must be able to lift, push, pull, and maneuver large/heavy products or pieces of equipment while working within established safety guidelines.
• Ability to follow instructions and procedures.
• Ability to organize and prioritize work.
• Ability to attend to details.
• Ability to complete routine paperwork.
• Ability to work with others in a team-based environment.
• Strong customer service skills; ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.
• Excellent verbal and written communication skills.
• English proficiency (written and spoken) is a core requirement.

Nice To Haves

• 6+ months of experience in a warehouse and/or distribution facility, preferably in HVAC/R or related field.
• Experience with a picker, RF scanner, and inventory management systems.
• Knowledge of HVAC wholesale industry, principles, and practices.
• Previous experience with OSHA and safety regulations and procedures.
• Multilingual skills are valued.

Responsibilities

• Receiving, filling, and shipping products accurately and efficiently.
• Ensuring the safe transporting and timely arrival of products to customers and other store locations.
• Performing warehouse job functions including receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts.
• Driving, route sequencing, order verification, loading and unloading orders into company/customer vehicles.
• Handling return services and sharing customer feedback.
• Performing maintenance, upkeep, and repairs of company vehicles and warehouse equipment.
• Operating basic power equipment (e.g., electric pallet, walkie rider, sit-down forklift) safely and efficiently for product movement and stocking.
• Monitoring stock on shelves or bins and replenishing from reserves.
• Receiving product by unloading trucks using forklift, pallet jack, electric pallet jack, or by hand.
• Inspecting freight for damage, verifying quantities, checking shipments against packing lists, and completing paperwork for discrepancies.
• Ensuring products have verified bar code labels and readable Johnstone stock numbers.
• Picking, packing items into cartons, and stacking them to minimize damage.
• Documenting the shipment of hazardous materials with correct labeling and paperwork.
• Preparing trucks for shipments, palletizing and wrapping orders, and loading trucks.
• Maintaining current accuracy and efficiency standards and following standard operating procedures.
• Participating in inventory cycle counts and related projects.
• Assisting in the maintenance and upkeep of all warehouse machinery and equipment.
• Maintaining a safe work environment by working safely, following safety rules, and maintaining a clean work area.
• Promptly reporting any safety or maintenance concerns to supervisors.
• Wearing protective equipment according to company policies and procedures.
• Accessing Material Safety Data Sheets (MSDS) as needed.
• Maintaining required hazardous materials, forklift, and other certifications.
• Maintaining professional communications with customers and coworkers.
• Providing exceptional customer service through accurate and timely delivery of products.
• Serving as a key field contact for gathering customer service and delivery expectations.
• Safely operating company vehicles and equipment consistent with DOT, state, federal, and company standards.
• Maintaining cleanliness of company vehicles and assigned work areas.
• Performing routine inspections and preventative maintenance on assigned vehicle(s)/equipment.
• Checking and verifying deliveries against sales and transfer orders.
• Preparing routes and following schedules and deadlines.
• Driving straight body vehicles including box trucks to deliver supplies and equipment.
• Maintaining telephone or radio contact with supervisor for expedited delivery instructions.
• Immediately communicating delivery, traffic, safety, and customer issues to their supervisor.
• Recording sales and/or delivery information.
• Completing manifest with pictures, signatures, and any returns.
• Returning vehicle at the end of the day, verifying it is fully fueled, and completing associated paperwork.
• Returning gas receipts, monies, vehicle inspection logs, and any other necessary paperwork.
• Performing all other duties as assigned.

Benefits

• Competitive wage
• Medical coverage
• Dental coverage
• Vision coverage
• Options for supplemental care
• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance
• Employer paid short-term disability
• Voluntary long-term disability insurance
• Voluntary accident insurance
• Voluntary critical illness insurance
• Voluntary hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution
• Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED