Masters Program Coordinator - Systems Engineering - Penn Engineering

University of Pennsylvania•Moore, OK

57d•$21 - $31•Onsite

About The Position

The Systems Engineering Masters Program Coordinator will oversee and manage all functions serving the Systems Engineering (SE) Master’s program and students in the Electrical and Systems Engineering (ESE) department. Work with the Faculty Director to provide student advising; support admissions and administer program functions, including initial processing and screening of applicants; onboarding new students; addressing student queries; facilitating student professional development; and fostering student/alumni community.

Requirements

Bachelor’s degree and two to three years of related experience or an equivalent combination of education and experience.
Ability to prioritize and multitask, excellent written and verbal communication, interpersonal, and customer service skills, strong attention to detail, and strong organizational skills.
Proficiency in MS Word, Excel and Google Suite.

Nice To Haves

Previous experience in advising and leadership development preferred.
Experience in the following areas a plus: supervision, counseling, community organizing, data (quantitative or qualitative) analysis, WordPress.

Responsibilities

Provide student advising and support through 1) ongoing academic advising: administer audits and implement policies and regulations; 2) advocate for students by connecting SE Master’s students to services available in the department as well as the school and university; and 3) document and elevate systemic issues to Department Director and Faculty Director.
Implement, improve and communicate administrative operations to attain transparency. Establish and document clear and streamlined processes (e.g. major transfer, dual major/degree, petitions, RCL/CPT, research opportunities).
Creatively and effectively broadcast program goals, policies and processes for current and prospective students (may include community events, website, social media, student profiles, etc.)
Foster student communities by developing student leadership in collaboration with the Electrical Engineering (EE) Master’s Advisor. Leverage wealth of knowledge from student communities and networks to further student goals.
Work closely with the University’s Career services, SEAS Development, faculty and students/alumni to facilitate student professional development and build and maintain stronger connections with industry.
Gather student/participant feedback to formulate emerging themes and actionable insight. Raise common/systemic student experiences (both positive and negative) with the MSE Program Manager, Department Director, and Faculty Director, propose improvements as appropriate and implement changes. Leverage technology, student leadership and creative communications channels to effectively support program and department goals.

Benefits

Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.