Master Technician

Reed Entertainment TechnologyAustin, TX

About The Position

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance. Requires excellent communication skills Self-motivated, task-driven, and able to apply “best practices” theory Excellent problem-solving skills Ability to create and execute in the field solutions Ability to use hand and power tools Develop and maintain proficiency in the following areas: Complete complex audio/video installs, setup, and calibration Control system design (control/lighting/shading) and Theater room installation Advanced troubleshooting of simple and complex systems Advanced networking/data system design, installation, and setup Complete programming of advanced systems (Crestron, Control4, Lutron) Complete (Lutron) training (lighting/shading) Support of legacy and/or third-party products and systems Complete understanding of multi-room systems and setup Advanced understanding of security system programming and design Completion of Alarm.com Academy d

Requirements

  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Ability to work on rotating “on-call” service schedule
  • Proficient in all Senior level qualifications
  • Assist in training and evaluation of up to Senior level technicians
  • Excellent skills with desktop and mobile computing
  • Clean driving record and background check (required for DCJS certification)
  • Minimum of 3 years of field experience
  • Excellent communication skills
  • Self-motivated, task-driven, and able to apply “best practices” theory
  • Excellent problem-solving skills
  • Ability to create and execute in the field solutions
  • Ability to use hand and power tools

Nice To Haves

  • Complete (Lutron) training (lighting/shading)
  • Completion of Alarm.com Academy d

Responsibilities

  • Complete complex audio/video installs, setup, and calibration
  • Control system design (control/lighting/shading) and Theater room installation
  • Advanced troubleshooting of simple and complex systems
  • Advanced networking/data system design, installation, and setup
  • Complete programming of advanced systems (Crestron, Control4, Lutron)
  • Complete (Lutron) training (lighting/shading)
  • Support of legacy and/or third-party products and systems
  • Complete understanding of multi-room systems and setup
  • Advanced understanding of security system programming and design
  • Completion of Alarm.com Academy d
  • Responsible for timely completion of daily procedures and paperwork they are assigned.
  • Responsible for assigned vehicle care and maintenance.

Benefits

  • Bonus based on performance
  • Company car
  • Competitive salary
  • Paid time off
  • Relocation bonus
  • Training & development
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