Tecnico Automotriz

Advance Auto Parts•Humacao, PR

About The Position

The Master Technician is responsible for adding value to each client’s transaction and ensuring customers are satisfied with their experience and purchase at Western Auto. The role uses automotive knowledge and technical skills to safely remove, repair, replace, and install automotive parts, and to perform other authorized mechanical services. The technician conducts vehicle inspections, uses diagnostic and alignment equipment, answers customer questions about completed work and related vehicle problems, and provides training and technical guidance to associates. The role also includes workshop upkeep and compliance with company, OSHA, and EPA requirements.

Requirements

Extensive knowledge of vehicles and Western Auto services, including brakes, alignment, air conditioning, suspension, front wheel assembly repair, and installation jobs.
Valid driver’s license and vehicle insurance.
Ability to drive vehicles with manual or automatic transmissions.
Must have personal tools.
Ability to handle a fast-paced work environment and stressful situations professionally.
Competitive attitude and ability to work as a team player.
Maintain current ASE certifications in A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, and A7 Heating and Air Conditioning.
Hold an EPA-approved R-12/R134a Recovery/Recycling certification.
Complete Western Auto/Parts America orientation training.

Responsibilities

Safely remove, repair, replace, and install automotive parts using appropriate tools, equipment, or manual procedures.
Perform other automotive mechanical services as needed and authorized.
Read and understand training manuals, service tickets, and related materials.
Inspect basic mechanical and electrical elements of vehicles and conduct courtesy inspections according to Western Auto methods.
Use diagnostic and alignment machines correctly.
Answer customer questions about completed service work and related vehicle problems.
Train and provide technical guidance to new associates and coworkers.
Operate workshop lifts appropriately.
Follow Western Auto and OSHA requirements to promote a safe workplace.
Follow EPA standards for work requirements, specifications, and materials management.
Perform workshop maintenance, including sweeping and mopping floors, cleaning and maintaining equipment, emptying garbage bins, and cleaning the parking area.
Follow company guidelines for protection, safety, hygiene, and dress code.
Perform additional tasks as required.