Master Tailor

Saks Fifth Avenue

45d • $29 - $37

About The Position

Under direction from the Alterations Manager, the Alterations Associate is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Requirements

• Minimum 5 years seamstress/tailoring experience in high-end merchandise
• Ability to tailor and press a wide range of garments
• Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• Be open to learning and developing new skills and processes.
• High school graduate or equivalent preferred.

Nice To Haves

• Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.

Responsibilities

• Model all Saks Global Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Global policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives
• Ad hoc responsibilities as needed

Benefits

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED