Master Stylist
About The Position
The Master Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of salon services, builds guest relationships and clientele, recommends products and services, and contributes to retail and service sales goals. The position also supports store events and promotions, maintains current industry knowledge, follows safety and sanitation practices, and helps uphold operational standards across assigned areas. The schedule is flexible and includes days, evenings, weekends, and holidays. The role involves continuous mobility and object coordination, frequent bending, reaching, and twisting, standing for long periods, and continuous lifting or moving of up to 10 pounds.
Requirements
- Cosmetology license.
- Previous relevant work experience is required.
- Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
- Proficiency in using the equipment and chemicals needed for technical work.
- Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and build clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Responsibilities
- Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
- Meet or exceed an average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
- Demonstrate products to guests to support sales and the guest service experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, including their ingredients and benefits.
- Maintain prompt, regular attendance.
- Consult with guests and develop relationships through appropriate retail and service recommendations.
- Serve guests, including walk-ins, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support a collaborative guest experience.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend required trainings and meetings for continued professional development.
- Follow Ulta Beauty policies, procedures, and standards.
- Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
- Follow established service protocols.
- Use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in assigned store areas, including the salon, salesfloor, restrooms, backroom, and break area.
- Follow the Ulta Beauty dress code and loss-prevention best practices, and protect company assets.
- Complete other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
