Master Stylist

Ulta Beauty, Inc. • Brentwood, CA

9d • Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, builds guest relationships and clientele, and contributes to service and retail sales goals. They also help create a consistent guest experience by following service protocols, safety and sanitation procedures, and Ulta Beauty policies and standards. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
• Maintain prompt, regular attendance.
• Consult with guests and make suitable retail and service recommendations to build guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for continued professional development.
• Follow Ulta Beauty policies, procedures, and standards, including state board guidelines and safety, sanitation, and infection control procedures.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Follow the Ulta Beauty dress code and loss prevention practices to protect company assets.
• Complete other operational tasks as directed.

Benefits

• Eligible associates may earn services pay under the Company’s Services Compensation Plan, as well as overtime pay as required by law and tips from service guests.
• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed