Master Stylist

Ulta Beauty, Inc. • Wadsworth, OH

9d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on each guest’s total look, while supporting the Experience Manager and Assistant Services Manager through a focus on performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and contributes to service and retail sales goals. The role also supports store events and promotions, maintains salon and store operational standards, follows safety and sanitation procedures, and complies with state board guidelines and company policies. The position requires a cosmetology license and previous relevant work experience, as well as a flexible schedule that includes days, evenings, weekends, and holidays.

The work involves continuous mobility and coordination during shifts, continuous lifting or moving of up to 10 pounds, frequent bending, reaching, and twisting, and standing for extended periods. The stated pay is the higher of $11.00–$15.20 per hour or services pay under the company’s Services Compensation Plan. Eligible associates may also receive overtime pay as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals required for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service, contributing to store goals for retail and service sales, guest loyalty, and retail shrink.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Consult with guests and recommend appropriate retail products and services to build guest relationships.
• Serve guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional peer and brand-partner relationships to support collaborative guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow and ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
• Follow established service protocols for a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
• Follow the company dress code and loss-prevention practices, protect company assets, and provide exceptional guest service.
• Perform other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed