Master Stylist

Ulta Beauty, Inc. • Carson City, NV

12d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional salon services with an emphasis on each guest’s overall look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. The position calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, works toward sales and productivity goals, builds guest relationships and clientele, and supports store events and promotions. The role also maintains service quality, safety, sanitation, and infection-control standards, as well as salon and store operational standards. The position requires a cosmetology license and previous relevant work experience. Scheduling is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits during work time.
• Maintain prompt, regular attendance.
• Consult with guests and make appropriate retail and service recommendations to build guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support an exceptional guest experience.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and ensure readiness for guests.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed