Master Stylist

Ulta Beauty, Inc. • Seminole, FL

9d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. This role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, builds guest relationships and clientele, recommends retail and services, and contributes to store sales and guest loyalty goals. The role also supports in-store events and promotions, follows safety and sanitation standards, maintains operational areas, and complies with Ulta Beauty policies and applicable state board guidelines.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency with equipment and chemicals needed to perform technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver an exceptional guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, safety and sanitation practices, infection control procedures, and state board guidelines.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss prevention best practices.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed