Master Social Worker - MSW

Fresenius Medical Care•Boston, MA

1d•$57,000 - $96,000

About The Position

Provides psychosocial services to patients treated by the facility, including in-center and home dialysis patients. Works with the health care team to promote positive adjustment, rehabilitation, and improved quality of life. Collaborates with the interdisciplinary team to educate and support staff in understanding the emotional, psychological, and behavioral impact of Chronic Kidney Disease on patients and families. Supports Fresenius Kidney Care (FKC) commitment to Quality Indicators and Outcomes, Quality Assessment and Improvement (QAI) Activities, and actively participates in process improvement activities. This is an entry-level MSW role.

Requirements

Masters in Social Work
Must have state-required license
Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed
0 – 2 years’ related experience

Responsibilities

Assesses patients' psychosocial status, strengths, and areas of need that may affect rehabilitation and optimal treatment outcomes.
Participates in care planning with the patient and healthcare team to identify interventions for rehabilitation, treatment goals, and quality of life.
Utilizes FKC patient education programs, social work theory, and interventions for assessment and care planning.
Provides monitoring and interventions for patients to adjust to dialysis and achieve optimal psychosocial status and quality of life.
Provides supportive counseling services within the scope of clinical training and state license.
Provides educational and goal-directed counseling to patients seeking transplant.
Provides information and assists with referrals to community resources to facilitate optimal treatment outcomes.
Maintains current knowledge of local vocational/educational rehabilitation programs and assists patients with referral and access.
Assesses patient awareness of advance directives; assists with accessing forms/information and facilitates discussion.
Participates in discussions of patient DNR status to ensure informed decisions.
Documents MSW interactions and interventions provided to patients and/or families.
Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns.
Participates in monthly Quality review meetings with the interdisciplinary team, reporting on quality indicators.
Assesses patient knowledge of kidney disease for barriers affecting adherence and provides tailored education.
Provides appropriate information about all treatment modalities with the interdisciplinary team.
Facilitates the transplant referral process and collaborates on transplant waitlist management.
Provides ongoing education to patients/families regarding psychosocial issues related to ESRD and available support services.
Reviews patient rights and responsibilities, grievance information, and facility policies.
Collaborates with the team on appropriate QAI activities.
Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and addresses immediate needs/concerns.
Supports the clinic in regard to patient needs for scheduling to maximize adherence and adjustment.
Interviews patients to identify root causes or concerns for discharge requests and shares with operational leadership.
Collaborates and functions as a liaison for patients with Insurance Coordinators to address insurance issues.
Provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs).
Collaborates with the Insurance Coordinator on changes impacting patient insurance.
Refers patients to the patient billing solutions (PBS) department for treatment-related bill questions/concerns.
Assists with the interview process and hiring decisions for new personnel if requested.
Works with administrative support staff to maintain updated patient resource lists.
Provides training to staff pertaining to psychosocial topics as needed.
Contributes and participates with weekly team huddles, discussing urgent patient issues.
Adheres to work defined caseload guidelines based on state regulatory requirements.
Performs other related duties as assigned.