Master Social Worker - MSW

Fresenius Medical Care•Las Vegas, NV
•Onsite

About The Position

Provides psychosocial services to patients treated by the facility, including in-center and home dialysis patients. Works with the health care team to promote positive adjustment, rehabilitation, and improved quality of life for patients. Collaborates with the interdisciplinary team to educate and support staff in understanding the emotional, psychological, and behavioral impact of Chronic Kidney Disease. Supports the company's commitment to Quality Indicators, Outcomes, and Quality Assessment and Improvement (QAI) Activities, including patient satisfaction and quality of life, and actively participates in process improvement activities.

Requirements

  • Masters in Social Work
  • Must have state required license
  • 2 – 5 years’ related experience

Responsibilities

  • Assesses patients' psychosocial status, strengths, and areas of need that may affect rehabilitation and optimal treatment outcomes.
  • Participates in care planning with the patient and healthcare team to identify interventions for rehabilitation, treatment goals, and quality of life.
  • Utilizes patient education programs, social work theory, methods, interventions, and quality of life measurement instruments for assessment and care planning.
  • Provides monitoring and interventions for patient adjustment to dialysis and psychosocial status.
  • Provides supportive counseling services to patients within the scope of clinical training and state license.
  • Provides educational and goal-directed counseling to patients seeking transplant.
  • Provides information and assists with referral to community resources to facilitate optimal treatment outcomes.
  • Maintains current knowledge of local vocational/educational rehabilitation programs and assists patients with referral and access.
  • Assesses patient awareness of advance directives, assists with accessing forms/information, and facilitates discussion.
  • Participates in discussions regarding patient DNR status to ensure informed decisions.
  • Documents social work interactions and interventions provided to patients and/or families.
  • Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns.
  • Participates in monthly Quality review meetings with the interdisciplinary team and reports on quality indicators.
  • Assesses patient knowledge of kidney disease for barriers affecting treatment adherence.
  • Works with patient, family, and health care team to provide education tailored to patient's learning style, communication barriers, and needs.
  • Provides appropriate information about all treatment modalities with the interdisciplinary team.
  • Facilitates the transplant referral process and collaborates on transplant waitlist management.
  • Provides ongoing education to patient/family regarding psychosocial issues related to ESRD and available support services.
  • Reviews patient rights and responsibilities, grievance information, and facility policies with patients.
  • Collaborates with the team on appropriate QAI activities.
  • Reviews Patient Rights and Responsibilities, Grievance Procedure, and other facility policies upon admission.
  • Understands the referral and admission process and supports the clinic in patient scheduling for adherence and adjustment.
  • Interviews patients to identify root causes or concerns for discharge requests and shares with operational leadership.
  • Collaborates and functions as a liaison for patients with Insurance Coordinators to address insurance-related issues.
  • Provides information and education to patients about payment to dialysis.
  • Collaborates with the Insurance Coordinator regarding changes to patient state that impact insurance.
  • Refers patients to the patient billing solutions (PBS) department for treatment-related bill inquiries.
  • Assists with the interview process and hiring decisions for new personnel if requested.
  • Works with administrative support staff to maintain updated patient resource lists.
  • Provides training to staff pertaining to psychosocial topics as needed.
  • Contributes and participates with weekly team huddles.
  • Discusses any urgent patient issues with staff.
  • Adheres to work defined caseload guidelines based on state regulatory requirements.
  • Performs other related duties as assigned.
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