Master Service Technician

Sonny's Enterprises • Sacramento, CA

2d • Onsite

About The Position

This position is responsible for the Service & Installation of Car Wash systems and other related installations. Required to establish, promote and maintain relationships with all customers, co-workers, sales representatives and others as appropriate. Capable of working independently with little general supervision.

Requirements

• Basic reading, writing, and arithmetic skills.
• High school diploma or equivalent.
• Ability to read diagrams and blueprints.
• Basic Mathematical & Analytical Skills - performing operations in adding, subtracting, multiplying and dividing.
• Proper coordination, and motor skills to work with power/hand tools.
• Clean Driving Record & Valid Driver's License.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information effectively.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Mechanical knowledge of Machines and tools.
• Proper coordination, and motor skills to work with power/hand tools as needed.
• Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• Proper coordination, and motor skills to work with power/hand tools as needed.
• Communication Skills - The ability to effectively communicate, build a rapport and relate well to all kinds of people.
• Personal Accountability - A measure of the capacity to be answerable for personal actions.
• Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
• Teamwork - The ability to work effectively and productively with others.
• Behaves in a manner consistent with team values and mission & responds positively to feedback from team members and supervisor.
• Treats all people with respect, courtesy and consideration; respects differences in the attitudes and perspectives of others.
• Time Management - Managing one's own time and the time of others effectively.
• Safety - Practices safe work habits and encourages others to do the same.
• Knowledge of relevant policies and procedures to promote effective safety operations.
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Responsibilities

• Performs the necessary technical services at customer sites for installation, and/or servicing of products.
• Travel will be required.
• Performs scheduled or emergency service on products at customer sites.
• Trouble shoot and repair as needed.
• Render on site and phone technical assistance to customers.
• Capable of providing on-site training of customers.
• STIG welding may be required for service and installation.
• Provide accurate and timely reporting according to company guidelines for expense reports, mileage reports, Field Service Reports, Service Tickets, Timesheets, etc.
• Focuses on personal development within the work schedules.
• Operate in a safe manner in accordance with published safety guidelines.
• Must wear appropriate PPE as per company guidelines and in accordance with job duties.
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED