Master of Social Work (MSW) Intern, Family Support

Thompson Child & Family FocusCharlotte, NC
Hybrid

About The Position

The MSW Intern will function as a generalist-level trainee within the Family Support Program, providing direct and indirect support to Family Education Specialists. The intern will gain foundational experience in family engagement, group facilitation, case management, and documentation while supporting evidence-based parenting programs. This role emphasizes developing competency in engagement, assessment, group facilitation, documentation, and ethical practice consistent with agency standards and CSWE competencies. The intern will work under close supervision and will not carry an independent caseload but will gradually increase responsibility as competency is demonstrated.

Requirements

  • Enrollment in an accredited MSW program (1st year/generalist placement)
  • Interest in family systems, parenting education, and community-based practice
  • Strong interpersonal and communication skills
  • Willingness to learn evidence-based models and trauma-informed care approaches
  • Ability to maintain confidentiality and adhere to professional standards

Nice To Haves

  • Experience working with children, families, or group settings
  • Familiarity with diverse populations and community-based services
  • Basic writing and documentation skills

Responsibilities

  • Assist Family Education Specialists with outreach and recruitment of families for parenting programs.
  • Support intake processes, including initial engagement, scheduling, and orientation participation.
  • Observe and practice engagement strategies that promote participation and retention.
  • Assist with community-based outreach efforts and events as appropriate.
  • Observe and co-facilitate parenting groups (Triple P, Nurturing Parenting, Active Parenting of Teens, Circle of Parents).
  • Support preparation of curriculum materials and session logistics.
  • Assist in setting up group environments that are trauma-informed and family-centered.
  • Participate in group facilitation activities as appropriate to developmental level.
  • Assist with tracking participant attendance, progress, and engagement.
  • Support follow-up with families to encourage retention and address barriers.
  • Observe case coordination practices including referrals and service linkage.
  • Participate in team discussions regarding family progress and needs.
  • Complete documentation training aligned with agency and funder requirements.
  • Shadow and assist with service notes, attendance logs, and progress tracking.
  • Practice writing documentation under supervision.
  • Ensure understanding of confidentiality, HIPAA, and ethical documentation standards.
  • Participate in weekly individual supervision with MSW Field Instructor.
  • Attend team meetings, case review discussions, and trainings.
  • Complete assigned learning activities such as process recordings, reflective journals, and case presentations.
  • Develop competencies aligned with CSWE standards (engagement, assessment, intervention, evaluation, ethics).
  • Demonstrate professionalism, time management, and adherence to agency policies and ethical standards.
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