Master Fitter/Tailor

Saks Fifth Avenue•New York, FL

1d•Onsite

About The Position

Under direction from the Alteration Manager, the Master Fit/Tailor II is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Requirements

Minimum 7 years tailoring experience in high-end merchandise
Ability to fit and perform alterations on a wide range of garments
Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
Ability to perform complex alterations on a wide range of garments: such as shorten sleeves at shoulders and recut trousers, resize garments (re-create the original look in a smaller or larger size without compromising the fit of the garment), ability to alter plaid pattern garments, ability to create hand buttonholes
Pressing and spotting skills
Knowledge of Alterations industry including fabrication and styling of luxury merchandise
Ability to work well in a fast-paced, team oriented environment that requires a degree of multi-tasking with limited supervision
Is open to learning and developing new skills and processes.
Knowledge of pattern making and draping
Ability to take measurements and complete MTM forms on all garment types
High school graduate or equivalent preferred

Responsibilities

Model all Saks Fifth Avenue Customer Service Principles.
Focus on achieving and exceeding individual performance and productivity goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures.
Follow all alteration workroom policies and procedures.
Ability to utilize expertise to make alterations decisions during customer fittings.
Focus on all efforts on providing an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Ad hoc responsibilities as needed