Master Control Operator

ENCOMPASS DIGITAL MEDIA LLCAtlanta, GA
Onsite

About The Position

Encompass is a global technology services company focused on supporting broadcast, cable and digital leaders. We design, implement and operate reliable video solutions that capture, process and deliver our clients’ video content from any source, in any format, to any destination in the most efficient manner possible. Under the direction of the Master Control Supervisor, this position will be responsible for maintaining video and audio functions of Master Control and ensuring the integrity of the network origination of up to twenty-four digital channels 24x7. The ideal candidate should be familiar with the operating functionality of various types of broadcast equipment. He/she will be required to maintain discrepancy reports and troubleshoot technical issues in Master Control, as well as have the ability and composure to perform in an emergency on-air outage situation. In addition, the ability to handle multiple responsibilities is a plus.

Requirements

  • Familiarity with the operating functionality of various types of broadcast equipment
  • Must be focused, diligent and detail-oriented
  • Must be a quick learner and willing to adapt to new technologies, new tasks and workflow procedures
  • Ability to work in a fast-paced environment and deal with changing requirements and priorities
  • Able to recognize priority issues and elevate them to Supervisors, IT and Engineering staff
  • Be able to work both independently and in a team environment
  • Aptitude to work in a TOC environment
  • Understanding of broadcast automation systems
  • Experience using and understanding various routers
  • Understanding of video formats (NTSC and PAL)
  • Thorough understanding of aspect ratios and the ability to identify them
  • Ability to analyze video through Vectorscopes and Waveform monitors
  • Exceptional communication and follow up, both written and oral
  • Computer experience: using Outlook, Word, Excel, file folder structures, network drives, and Internet browsers
  • At least two years of experience in a multi-channel broadcast facility
  • Understanding of Fiber/Satellite operations
  • Detail oriented
  • Capable of working under pressure
  • Capable of performing and tracking multiple tasks during each shift
  • Capable of taking direction from the Supervisor, Master Control
  • Able to work flexible hours

Nice To Haves

  • Ability to handle multiple responsibilities

Responsibilities

  • Maintaining video and audio functions of Master Control
  • Ensuring the integrity of the network origination of up to twenty-four digital channels 24x7
  • Maintaining discrepancy reports
  • Troubleshooting technical issues in Master Control
  • Performing in an emergency on-air outage situation
  • Handling multiple responsibilities
  • Generating and filling out reports to track progress and provide specific details to Supervisors for troubleshooting technical issues
  • Completing Shift Reports with the level of detail to communicate to Management and team members any outstanding issues or follow up needed
  • Performing all playback and monitoring functions for the origination of multiple 24x7 server based satellite broadcast channels
  • Reviewing, editing, monitoring and confirming the on-going reliability of the automation play-list
  • Maintaining all appropriate “on air” logs and discrepancy reports
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