Master Control Operator (Media / Broadcasting)

Software Resources•Centennial, CO

2h•Onsite

About The Position

Software Resources has an immediate, contract job opportunity for a Master Control Operator with a major corporation in Centennial, CO. This position is fully onsite with no ability to work hybrid or work from home. The role requires availability for any shift, including overnight, weekends, and holidays, to support a 24x7/365 operation, with potential schedule changes. The company emphasizes improving communities, fostering an inclusive culture, and developing a talented workforce to create diverse content.

Requirements

A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent professional experience in broadcast, digital, or post production role.
A solid understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.
Must be willing to work in Centennial, CO.
This position is fully onsite with no ability to work hybrid or work from home.
Must have unrestricted employment authorization to work in the United States.
Must be at least 18 years old.
Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes based on business needs and priorities.
Must be willing and able to view all content including that considered to be mature in nature, repetitive, and potentially controversial.

Nice To Haves

Prior professional experience working in master control or a production control room is highly desirable, but not required.
The ability to maintain composure and make quick decisions in high-pressure situations.
Ability to adapt to new and changing workflows and software implementations.
An acute attention to detail and a knack for cross-referencing and identifying inconsistencies, coupled with the ability to anticipate and report potential issues and concerns proactively.
Ability to multi-task and balance numerous priorities in a deadline-oriented environment.
A team player with excellent interpersonal and communication skills and proven experience working collaboratively with others, who is always respectful and maintains a positive attitude.
A punctual, hardworking, disciplined, and dependable individual.
Excellent verbal and written communication skills.
Fluency or proficiency in Spanish is a definite plus.

Responsibilities

Support the current on-air operations team during a major systems migration in 2026, including programming quality control, commercial rehearsals, event preparation, shadowing on-air programming, monitoring on-air programming, and break support for other MCOs.
Maintain and manipulate on-air playlists, execute program/commercial/marketing changes, and support live-event and contingency workflows using software like SNELL Morpheus and Amagi.
Take ownership of commercial integration, ensuring flawless rolling of commercial breaks during both taped and live programming.
Contribute to the team monitoring and maintaining 150+ channel streams, ensuring continuous availability and identifying inconsistencies.
Guarantee the continuity of programming by confirming the readiness of all material for on-air playout.
Act as the last line of defense for internal clients and stations, responding swiftly to on-air discrepancies with situational awareness and quick decision-making.
Simulate the viewer experience to check for proper audio, video, captioning, and picture quality.
Collaborate with Operation Supervisors to promptly recover from any on-air discrepancies.
Provide prompt and clear verbal communication with partner production teams to facilitate and execute requested changes to automation playlists.
Perform all other duties to support the success of the Network Operations Center as assigned by manager and follow company rules and policies.