Massage Therapist

SouthallFranklin, TN
Onsite

About The Position

Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage and body experiences in accordance with advanced standards training provided by Southall.

Requirements

  • Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage
  • Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
  • Ability to work in a high-volume, busy service environment while maintaining composure and focus on the member and guest.
  • High School diploma or equivalent required
  • Have and maintain a current Tennessee state license in massage therapy
  • Minimum one year experience providing massage services in a high-end salon or luxury spa environment

Responsibilities

  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
  • Be flexible with your schedule, supporting the needs of the spa
  • Attend regular department meetings
  • Stay current on the latest thinking pertinent to the massage/body treatment department and become well-versed and trained in its application
  • Explain products and reasons for the prescribed body treatment to members and guests
  • Prepare massage equipment and supplies daily as directed
  • Maintain supply and treatment areas as directed
  • Submit supply requests to the Spa Director in a timely fashion to ensure proper product availability for member and guests
  • Ensure a pleasant visit for each member and guest and maintain effective guest relations
  • Be a patient, courteous listener, and treat all sensitive personal medical information on member and guests in strictest confidence
  • Be knowledgeable and informed regarding all spa and general club programs and services
  • Maintain the cleanliness and neatness of the massage and body treatment areas and spa facilities as directed
  • Report for scheduled shifts promptly and be prepared for work
  • Work cooperatively and professionally with all departments
  • Promote and execute effective retail sales
  • Provide appropriate and consistent levels of guest service and hospitality
  • Maintain personal appearance and grooming standards consistent with the Forbes Five Star Standards
  • Report any problems incurred immediately to the supervisor on duty
  • Work diligently to support Southall philosophy throughout the property
  • Comply with all departmental and company policies
  • Maintain confidentiality of all Southall proprietary information
  • Promote positive guest relations by providing prompt, courteous and efficient service
  • Resolve guest complaints in a manner which promotes positive guest relations
  • Maintain accurate property information through daily use of email and other forms of communication
  • Perform additional duties and projects as assigned by Southall Leadership

Benefits

  • Competitive compensation package
  • Medical, dental, vision, short and long-term disability, company-provided life insurance
  • Generous paid time off accruals
  • 9 paid holidays annually
  • 401k and company match
  • Education reimbursement
  • Best-in-class Employee Assistance Program
  • Free weekly outdoor activities and wellness classes
  • 30% internal discounts
  • Fresh and free daily meals
  • Bountiful internal growth opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service