WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY To provide each guest with excellent customer service, massages, and body treatments. HOW YOU WILL CREATE THE EXTRAORDINARY Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. Administer expert massage and body treatments for various purposes and needs and in the specific time frame given. Provide consistent professional treatments as directed in training classes and accepted certification practices Properly care for equipment and product used Communicate and describe in an articulate manner the spa offerings Compare and contrast the different services on the menu Recommend and up-sell services at the spa facility on property Handle guest questions and concerns with professionalism and courtesy Respond to guest requests immediately, accurately, and appropriately Understand the importance of and committed to continuing education Works unsupervised for extended period Uphold all protocols for set-up and cleanliness of treatment rooms. Follow all guidelines established by the governing state board. Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude Maintain a clean, safe, stocked, and well-organized work area. Including extensive in-between client cleaning procedures. Maintains well-maintained spa appearance, cleanliness and ability to work the entire shift in a mask as directed. Comfortable around guests who may be in a state of undress Perform other tasks assigned by the Manager or Assistant Manager. Ability to troubleshoot and problem solve problems in fast paced environment Regular attendance is essential to the successful performance of the position Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility Must comply with rules and regulations for the safe and effective operation of the facility Always maintains a friendly pleasant and professional demeanor and appearance Ability to provide services and skills across any citywide property location.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees