Massage Therapist - Casual

Four Seasons Hotels and Resorts•Lanai City, HI

5d•Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for a Massage Therapist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.

Requirements

Successful candidate must possess legal work authorization in United States
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
Weekend and Holiday availability required.
Hawaii State License as a Massage Therapist
A minimum of 2 years of experience in a luxury spa environment, performing massage treatments
Strong knowledge of anatomy, physiology, and various massage techniques.
A passion for health, wellness, and creating transformative guest experiences.

Responsibilities

Conduct thorough consultations to understand guest needs, health concerns, and preferences.
Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
Educate guests about the benefits of treatments and recommend personalized spa programs.
Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons’ standards.
Ensure proper sanitization of equipment and restocking of products.
Uphold a tranquil and professional atmosphere in the spa.
Handle all guest interactions with warmth, professionalism, and discretion.
Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
Anticipate guest needs and exceed expectations through thoughtful and attentive service.
Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.