Massage Therapist

Arch Amenities Group•Boston, MA

2d•Onsite

About The Position

Arch Amenities Group is seeking a Massage Therapist for an established spa in downtown Boston. The role provides massages and other body treatments to guests, following service guidelines and current licensure while meeting guest expectations. The posted schedule is weekends and one additional midweek day. The minimum rate per ticket is $90 per hour.

Requirements

High school diploma or GED.
Valid state massage therapy license or other credentials required by the state.
Previous massage and bodywork experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle multiple duties simultaneously.
Energetic, enthusiastic, and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
Comfort recommending products.
Availability when the facility is open, potentially including nights, weekends, and holidays.
Ability to stand for long periods.
Ability to exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects; may occasionally lift or move up to 25 pounds.
Ability to balance, kneel, crouch, reach, stand, walk, push, pull, lift, finger, grasp, use tactile sense, perform repetitive motions, and see, hear, talk, and maintain visual acuity.

Responsibilities

Provide massage and body services that meet established service guidelines and guest expectations.
Perform treatments on the services menu based on current licensure and assess guest contraindications before service.
Attend to guest needs throughout treatments and use universal precautions.
Clean and disinfect equipment daily; keep work areas clean and set according to procedures.
Maintain strong product knowledge, explain product ingredients and benefits, answer guest questions, and recommend products for home use.
Suggest other beneficial spa treatments to guests.
Begin and end treatments on time, and arrive and depart according to the assigned schedule.
Inform the Spa Director or other management personnel about product needs.
Create and maintain client cards and treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional trainings.
Report incidents or accidents to management.
Follow Arch Amenities Group policies, standards, values, and brand expectations.
Perform other duties as assigned.