Massage Therapist

Relais & Châteaux • Baltimore, MD

23d • Onsite

About The Position

The Spa at The Ivy is seeking a licensed Massage practitioner to join our Spa family. We are a luxury, boutique brand, located within the Mt. Vernon community of Baltimore, on the second floor of The Ivy Hotel, a Relais & Chateaux property. As a Massage Therapist at The Spa at The Ivy, you are entrusted with delivering exceptional bodywork and a memorable guest experience that reflects the elegance and excellence of The Ivy Hotel. You will play a key role in ensuring our guests feel relaxed, cared for, and thoroughly informed about the benefits of massage and spa therapies.

Requirements

• Have a genuine interest in Wellness and be energetic, upbeat and pleasant
• Have a valid Massage Therapy license for Maryland and be in good standing with the Massage Board.
• Have valid CPR credentials.
• Previous Massage Therapy experience REQUIRED
• Previous experience using and reading Spa scheduling software
• Have a calm disposition and demeanor
• Professional speech, mannerisms, discretion, and appearance.
• Strong team player.
• Must be able to stay calm and composed while under pressure.
• Must have an eye for detail.
• Ability to stand for long periods.

Nice To Haves

• some college experience is preferred.

Responsibilities

• Perform therapeutic massage, body treatments, and foot rituals to the highest standards of quality and care.
• Educate guests on the benefits of massage therapy and appropriate aftercare recommendations.
• Greet each guest with a warm smile, direct eye contact, and by name, creating a welcoming and personalized experience.
• Demonstrate in-depth knowledge of The Ivy Hotel, The Spa at The Ivy, and Magdalena Restaurant to assist guests with accurate and engaging information.
• Maintain professional, courteous communication with all departments, including Hotel Reservations, Concierge, Housekeeping, Security, Magdalena, and Kitchen staff.
• Promptly report guest concerns or service-related issues to the Spa Manager, Team Lead, or Front Desk.
• Assist with lifting and storing spa equipment, supplies, and furnishings to support facility upkeep and preparation for special events.
• Maintain cleanliness and organization in treatment rooms and shared spa spaces.
• Fully reset your treatment room between services, including: Sweeping and mopping floors, Disinfecting the treatment table, counters, walls, sinks, and equipment, Washing product bowls and tools, Removing trash and used linens to designated areas, Restocking towels, linens, and spa products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED