Part-Time Massage Therapist

IHG•Santa Monica, CA

7d•Onsite

About The Position

The part-time Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

Requirements

Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.
Must have current CA Massage Therapy License.
High School diploma or equivalent required.
Ability to stand for extended periods.
Ability to stand, stoop, and bend repetitively.
Carrying, pushing, pulling, or lifting up to 50 pounds.
Proficient in Massage Theory, Anatomy, and Physiology.
Polished, professional, with strong written and verbal English skills.
Organized, timely, and detail-oriented.
Basic computer software skills.
Flexible schedule including days, nights, holidays, weekends, and on-call availability.

Responsibilities

Promote Regent’s service philosophy and style through our people attributes.
Understand and adhere to Regent Spa policies and procedures.
Provide knowledgeable spa services with respect and professionalism.
Maintain tidy work areas and offer spa facility tours.
Cooperate with guests and colleagues, anticipating needs and upholding service standards.
Report guest issues to the Spa Manager on Duty.
Conduct daily client outreach and meet retail goals.
Maintain 20% customer retention.
Ensure safety, sanitation, and disinfection standards.
Clean and sanitize products, rooms, and equipment as per regulations.
Follow state licensing regulations and PPE guidelines.
Make decisions in line with general policies and procedures.