Massage Therapist - Part-Time

HEI Hotels and Resorts•Minneapolis, MN

2d•Onsite

About The Position

Hotel Ivy is a luxury, Forbes-recommended hotel in downtown Minneapolis, offering an intimate, boutique experience with 136 guestrooms and unique event spaces. It features a Penthouse, three onsite restaurants and bars, and the Forbes 4 Star Anda Spa and Fitness. The hotel is looking for passionate individuals to join their family and contribute to the HEI Loves culture, which emphasizes competitive compensation, benefits, and PTO programs, including health and wellness packages, retirement plans, travel benefits, and product/service discounts. HEI Hotels and Resorts is committed to building a diverse and inclusive workplace and encourages all qualified candidates, including those with military experience, to apply, even if their experience doesn't perfectly match every qualification.

Requirements

High school diploma or equivalent.
Minimum of one year experience in massage.
In-depth knowledge of the latest massage industry techniques, equipment, services, and products.
Willingness to maintain the highest levels of confidentiality regarding guests and staff.
Customer service oriented and able to communicate effectively with clients, clinic management, fellow therapists, and sales staff.
Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.
Good dexterity in fingers, wrists, and hands with or without reasonable accommodation.
Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Performing all massage services for guests and members of the Spa.
Communicating and transcribing all information regarding guest medical history, services performed and product recommendations into the Spa Computer System.
Greeting guests and members in a professional, friendly manner.
Selecting appropriate spa treatments based on client needs after reviewing the client intake form.
Performing spa treatments within the scope of training and utilizing draping protocols.
Completing accurate and legible client intake notes.
Creating an excellent experience for guests and members through therapeutic touch and a friendly attitude.
Promoting the health and wellness benefits of spa treatments specific to each client and recommending frequency of services.
Safeguarding client information and confidentiality.
Executing professional boundaries and not engaging in dual relationships with clients.
Maintaining a professional and clean appearance of self and clinic by wearing a clean and pressed uniform, following table dressing and draping protocols, and keeping the therapy room clean.
Complying with attendance rules and being available to work on a regular basis.
Performing any other job-related duties as assigned.