Massage Therapist/Esthetician

ZERMATT RESORT•Midway, UT

4d•Onsite

About The Position

Zermatt Resort & Spa is seeking a professional, experienced, and guest-focused Massage Therapist to join our Wellness Center team. The Massage Therapist is responsible for providing exceptional therapeutic and relaxation massage services while creating a welcoming, tranquil, and personalized experience for each guest. The ideal candidate is knowledgeable in a variety of massage techniques, maintains the highest standards of professionalism and sanitation, and is committed to promoting relaxation, wellness, and exceptional guest service.

Requirements

Current Utah Massage Therapist license in good standing required.
Completion of an accredited massage therapy program.
Knowledge of professional massage techniques, contraindications, anatomy, and wellness practices.
Excellent guest service and interpersonal communication skills.
Professional appearance, demeanor, and commitment to guest confidentiality.
Ability to work independently while contributing positively to a team environment.
Flexible availability, including weekends, evenings, and holidays as business needs require.
Ability to stand for extended periods and perform massage treatments throughout the scheduled shift.
Ability to use hands, arms, and upper body repetitively while performing massage services.
Ability to bend, reach, lift, and move supplies and equipment as necessary.
Ability to safely perform the physical requirements associated with professional massage therapy.

Nice To Haves

Previous spa, resort, hotel, or luxury hospitality experience preferred.

Responsibilities

Provide professional massage therapy services in accordance with guest needs and established treatment protocols.
Consult with guests prior to treatments to identify preferences, areas of concern, contraindications, and desired outcomes.
Perform a variety of massage techniques within the therapist’s training, qualifications, and scope of practice.
Maintain a professional, relaxing, and guest-focused environment throughout each treatment.
Ensure treatment rooms are clean, organized, properly stocked, and prepared for each guest.
Follow all sanitation, safety, infection-control, and Wellness Center procedures.
Maintain appropriate guest confidentiality and professional boundaries at all times.
Educate guests regarding treatments, wellness services, and appropriate aftercare when applicable.
Assist with maintaining linens, supplies, treatment products, and equipment.
Communicate maintenance, safety, supply, or guest concerns promptly to Wellness Center leadership.
Work collaboratively with the Wellness Center team to ensure a seamless guest experience.
Maintain punctuality and effectively manage treatment schedules and transition times between appointments.
Participate in required meetings, training, and professional development.
Perform other related duties as assigned.