Massage Educator

Aveda Institute•Fort Myers, FL

About The Position

The Massage Educator role models, teaches, coaches, develops, and retains Aveda students so they can become market-leading salon professionals. The position prepares students to create guest experiences and provide services that meet or exceed Aveda Institute standards for technical skills, guest service, professional behavior, and productivity benchmarks. The educator teaches and coaches technical skills, guest service delivery, professional behaviors, and productivity, while supporting students’ academic progress and professional readiness. A strong alignment with Aveda’s environmental mission is essential. The role also follows company policies and procedures, manages expenses within fiscal guidelines, and participates in team meetings. There are no supervisory responsibilities.

Requirements

  • At least 2 years of massage experience.
  • Massage Educator License in Florida.
  • Passion for learning and teaching.
  • Strong presentation and communication skills.
  • Flexibility to work evenings and weekends.

Responsibilities

  • Teach and coach technical skills in accordance with Aveda Institute standards, including evaluating students’ performance and developing coaching plans.
  • Oversee and coach students in facials, skincare, waxing, makeup, and nails.
  • Coach students during mannequin workshops, model experiences, and guest experiences; encourage innovation and provide in-the-moment instruction.
  • Teach guest service delivery, including the Aveda guest experience, the 12 points of difference, benefit-based consultations, the guest service delivery wheel, and Aveda benchmarks.
  • Role model a guest-driven environment and coach students to consistently deliver the Aveda guest experience.
  • Conduct daily individual coaching conversations about attendance, dress code, and other professional behaviors.
  • Collaborate with the Assistant Director and Student Records Manager to maintain student academic records and support retention and success.
  • Teach students how to meet productivity benchmarks, set personal goals, and perform at or above standard; monitor and coach performance.
  • Work proactively with the campus team to prepare spa-ready professionals and deliver the Aveda guest experience to institute guests.
  • Give and receive feedback and make behavioral adjustments that enhance the student and guest experience.
  • Participate in training and development to maintain competency in Aveda Institute curriculum delivery and operations.
  • Participate in special events such as Career Fairs, Information Celebrations, Student Recognition, and Earth Month.
  • Identify and communicate opportunities to improve overall institute performance.
  • Maintain visual presentation and cleanliness standards in the classroom.
  • Perform other duties as needed.
  • Adhere to company policies and procedures, manage expenses within fiscal guidelines, and participate in team meetings.
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