Massage & Body Therapist

Four Winds Casinos Career SiteSouth Bend, IN
Onsite

About The Position

The Massage Therapist is responsible for performing massages and body treatments on guests in a professional and courteous manner and is able to give professional recommendations of products and additional services to guests based on client needs. Provides a clean and safe spa experience. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

Requirements

  • Must possess a valid State Massage License and possess a valid State Massage Therapist’s license with the minimum required States training hours.
  • Must be able to interact positively and professionally with a variety of people.
  • Should understand the market and how to interact with sensitivity to guest needs.
  • Must possess a positive and cooperative attitude, exercising reason.
  • Must be able to perform a 50-minute and 80-minute comprehensive Swedish or deep tissue massage and two other modalities, using professional draping techniques
  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
  • Ability to respond to common inquiries from other employees or guests.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense reasoning to variety of situations.
  • Ability to communicate technical information to non-technical personnel.

Nice To Haves

  • additional knowledge of other techniques is preferable

Responsibilities

  • Provides guests with a thorough and knowledgeable professional massage or body treatment.
  • Responsible for professional recommendations of products, devices or additional services to guests.
  • Demonstrates respect, sensitivity, and concern for guests' needs with a professional and pleasant manner
  • Completes out post-treatment recommendation forms
  • Completes post-treatment recommendation forms
  • Willingness to perform body wraps, scrubs, or other services that do not include massage services.
  • Refers guest problems or complaints to supervisor
  • Interacts cooperatively and with consideration towards guests and co-workers.
  • Adheres to Four Winds Casinos standards for guest service
  • Practices universal health care protocol while dealing with guests and coworkers.
  • Responsible for the cleaning and maintenance of the treatment room(s) they will occupy throughout the day.
  • Secures department upon nightly closing.
  • Sets up and breaks down assigned massage room or body treatment room; maintains neat and well-stocked room with products, supplies, clean linen and equipment.
  • Completes and submits necessary paperwork, checks emails and other communication vehicles and reads posted notices from hotel or management.
  • Participates in continuing education as dictated by law.
  • Performs duties assigned by the Spa Manager when not performing services, including periodic checks of the locker rooms
  • Must notify desk staff of changes to the services provided to a guest or any add-ons

Benefits

  • Wrist support splints available for resting.
  • Masks, gloves and other safety items are available.
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