Massage & Body Therapist

Four Winds Casinos Career Site•South Bend, IN

1d•Onsite

About The Position

The Massage Therapist is responsible for performing massages and body treatments on guests in a professional and courteous manner and is able to give professional recommendations of products and additional services to guests based on client needs. Provides a clean and safe spa experience. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

Requirements

Must possess a valid State Massage License and possess a valid State Massage Therapist’s license with the minimum required States training hours.
Must be able to interact positively and professionally with a variety of people.
Should understand the market and how to interact with sensitivity to guest needs.
Must possess a positive and cooperative attitude, exercising reason.
Must be able to perform a 50-minute and 80-minute comprehensive Swedish or deep tissue massage and two other modalities, using professional draping techniques
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.
Ability to communicate technical information to non-technical personnel.

Nice To Haves

additional knowledge of other techniques is preferable

Responsibilities

Provides guests with a thorough and knowledgeable professional massage or body treatment.
Responsible for professional recommendations of products, devices or additional services to guests.
Demonstrates respect, sensitivity, and concern for guests' needs with a professional and pleasant manner
Completes out post-treatment recommendation forms
Completes post-treatment recommendation forms
Willingness to perform body wraps, scrubs, or other services that do not include massage services.
Refers guest problems or complaints to supervisor
Interacts cooperatively and with consideration towards guests and co-workers.
Adheres to Four Winds Casinos standards for guest service
Practices universal health care protocol while dealing with guests and coworkers.
Responsible for the cleaning and maintenance of the treatment room(s) they will occupy throughout the day.
Secures department upon nightly closing.
Sets up and breaks down assigned massage room or body treatment room; maintains neat and well-stocked room with products, supplies, clean linen and equipment.
Completes and submits necessary paperwork, checks emails and other communication vehicles and reads posted notices from hotel or management.
Participates in continuing education as dictated by law.
Performs duties assigned by the Spa Manager when not performing services, including periodic checks of the locker rooms
Must notify desk staff of changes to the services provided to a guest or any add-ons