Martech Delivery Managers / Journey Adobe Developers - Dallas - TX

Volantsoft Inc•Dallas, TX

7d•Hybrid

About The Position

We are looking for an experienced MarTech Delivery Manager / Adobe Journey Optimizer (AJO) Lead to drive the end-to-end delivery of marketing technology and customer experience solutions using the Adobe Experience Cloud ecosystem. The ideal candidate should have a combination of MarTech delivery/program management experience and hands-on knowledge of Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), customer journeys, personalization, and data integration.

Requirements

7+ years of experience
MarTech delivery/program management experience
Hands-on knowledge of Adobe Journey Optimizer (AJO)
Hands-on knowledge of Adobe Experience Platform (AEP)
Hands-on knowledge of customer journeys
Hands-on knowledge of personalization
Hands-on knowledge of data integration
Experience with XDM, identity, audiences, and customer profiles
Experience managing Real-Time CDP (RTCDP) and audience/segmentation initiatives
Experience coordinating developers, architects, data engineers, QA, marketing, and business stakeholders
Experience managing project schedules, dependencies, risks, resources, and releases
Experience developing event-driven customer journeys and personalized experiences
Experience supporting integration of AJO/AEP with CRM, APIs, data platforms, and other enterprise systems
Experience working with REST APIs and external integrations
Experience driving Agile/Scrum delivery and technical implementation
Experience troubleshooting delivery, integration, journey, and data issues
Experience communicating project status, risks, and technical decisions to stakeholders

Responsibilities

Lead end-to-end delivery of MarTech and customer experience initiatives.
Design, develop, configure, and manage Adobe Journey Optimizer (AJO) customer journeys.
Work with Adobe Experience Platform (AEP), XDM, identity, audiences, and customer profiles.
Manage Real-Time CDP (RTCDP) and audience/segmentation initiatives.
Coordinate developers, architects, data engineers, QA, marketing, and business stakeholders.
Manage project schedules, dependencies, risks, resources, and releases.
Develop event-driven customer journeys and personalized experiences.
Support integration of AJO/AEP with CRM, APIs, data platforms, and other enterprise systems.
Work with REST APIs and external integrations.
Drive Agile/Scrum delivery and technical implementation.
Troubleshoot delivery, integration, journey, and data issues.
Communicate project status, risks, and technical decisions to stakeholders.