Marlin Bar Host/Hostess

Tommy Bahama•Waikoloa, HI

1d•Onsite

About The Position

In 2016, Tommy Bahama launched its first Marlin Bar in Coconut Point, Florida, as a laid-back space for locals and travelers to gather over food and drink. A second location opened in Palm Springs, California, two years later. Due to guest demand, several more Marlin Bars are planned across the United States. The Marlin Bar offers a perfect spot to shop and enjoy frozen cocktails and light fare in a friendly, casual atmosphere. The Food and Beverage Host serves as the initial point of contact for guests in dining areas, aiming to create a welcoming and smooth dining experience. This role involves warmly greeting guests, managing reservations and waitlists, efficiently coordinating seating, and supporting front-of-house operations in collaboration with the service team. The host may also be asked to clear tables, assist with table service, and help with setup/close prep work when time permits.

Requirements

Generally, 1 year of related experience in a full-service restaurant.
High School diploma or GED.
Must be 18 years of age or older.
Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
Professional phone skills.
Organization skills.
Excellent Guest service skills.
Basics of food and beverage service/hospitality.

Nice To Haves

Familiarity with Open Table reservation system preferred.

Responsibilities

Engage and greet guests when they first arrive and help seat them promptly and present menus.
When needed, take guest information while building an organized waitlist.
Maintain organization of the floor chart.
Keep track of available tables and soon to be available.
Maintain the cleanliness, organization, and appearance of the host area and menus.
Possess knowledge of all food and beverage menus.
Monitor/stock restroom supplies and maintain restroom cleanliness.
Answer phone calls and respond to guest inquiries about the menu, restaurant, or reservations.
Assist with the process of takeout orders.
Work as a team with restaurant staff by assisting in other areas of the restaurant as directed by management to ensure smooth operations i.e. clearing and setting tables.
Perform other duties as needed to help support the overall business.