Marketplace Sales Representative

Colorado Access•Denver, CO

1d•$70,000 - $75,000•Hybrid

About The Position

Colorado Access is seeking a MARKETPLACE SALES REPRESENTATIVE to help shape their vision and support their mission. This role involves identifying and qualifying new business prospects, assessing client needs, recommending insurance products, managing the sales pipeline, and overseeing the member journey from initial contact through enrollment and retention. The representative will handle calls and emails, resolve inquiries, acquire new business, and maintain accurate documentation. They will also develop a deep understanding of member needs, partner with internal teams, prepare sales collateral, and facilitate communication between members and internal teams. Attending meetings and providing timely updates are also part of the role.

Requirements

High School Diploma or equivalency required.
A minimum of two years’ relevant Marketplace (Exchange) insurance sales experience.
Strong understanding of the local insurance market.
Ability to analyze an agency book on a quarterly basis and recommend actions.
Ability to explain complex technical or insurance terms to diverse audiences.
Strong problem-solving skills to navigate organizational processes and resolve member issues.
Highly organized, deadline-driven, and able to manage multiple priorities in a hybrid environment.
Demonstrates support for the company’s mission, vision and values.
Excellent written and verbal communication skills.
Proficient in Microsoft office applications (Word, Excel, PowerPoint, Outlook, SharePoint) as well as CRM systems; with ability to work with a variety of project management tools.
May be required to manage multiple priorities and projects with tight deadlines.
Must hold a Health, Accident, and Life Insurance license for the state of Colorado and complete continuing education to maintain it and in good standing.
A valid driver's license and proof of current auto insurance will be required for any position requiring driving.

Responsibilities

Identify and qualify new business prospects through current member outreach, networking, and digital outreach.
Assess client needs and recommend Marketplace insurance products aligned with member goals.
Manage the sales pipeline to meet or exceed monthly production and revenue targets.
Manage the member journey from initial contact through enrollment and ongoing retention.
Handle inbound and outbound calls while meeting agreed service standards and deadlines.
Own and resolve incoming inquiries via phone or email, following industry best practices and compliance expectations.
Acquire new business and manage ongoing member relationships primarily through phone and email.
Maintain accurate, timely documentation by keeping databases and CRM records up to date.
Develop a clear understanding of member circumstances, needs, and expectations to deliver appropriate solutions.
Partner with internal teams and stakeholders to support referrals, enrollments, and issue resolution.
Prepare or coordinate marketing and sales collateral needed to advance opportunities and close sales.
Facilitate communication between members/clients and internal teams to ensure seamless service delivery.
Attend meetings as needed and provide timely updates on pipeline, member needs, and operational issues.

Benefits

PTO
Floating holidays
Nine company paid holidays
Hybrid work environment
Employee Assistance Program
401K
Tuition reimbursement
Leadership training
Promotion opportunities
Performance evaluations
Employee recognition
Language pay stipend
Medical, dental, vision insurance that starts the first day of the month following start date.
Supplemental insurance such as critical illness and accidental injury.
Health care and dependent care flexible spending account options.
Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
Short-term and long-term disability coverage.
Voluntary life insurance (employee, spouse, dependent).
Annual bonus program (based on eligibility, requirements and performance).