Marketplace Channel Manager

Maxwood Furniture•Charleston, SC

1d•Onsite

About The Position

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home décor dreams to life with stunning, on-trend pieces. We are seeking a new member to join our Ecommerce team. Are you ready to be part of something amazing? Role Overview The Channel Manager is responsible for managing and optimizing Maxwood’s presence across key third-party marketplaces, including Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, Wayfair, and Bed Bath & Beyond. This role plays a critical part in driving marketplace growth through effective product merchandising, platform management, performance analysis, and cross-functional collaboration. The ideal candidate is detail-oriented, highly organized, and passionate about ecommerce. They thrive in a fast-paced environment and enjoy identifying opportunities to improve marketplace performance and customer experience.

Requirements

3+ years of experience managing third-party marketplace accounts such as Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, or Wayfair
Hands-on experience with Mirakl-powered marketplaces strongly preferred
Experience with product listing optimization, digital merchandising, and marketplace growth strategies
Familiarity with marketplace tools such as ChannelAdvisor, Salsify, Feedonomics, CommerceHub, or similar platforms
Strong attention to detail and organizational skills
Excellent communication and project management abilities
Data-driven mindset with the ability to analyze performance and identify opportunities
Advanced Excel skills and experience working with reporting or business intelligence tools

Nice To Haves

Experience managing both first-party (1P) and third-party (3P) marketplace relationships
Background in retail, consumer goods, or ecommerce
Bachelor's degree in Business, Marketing, or a related field
Experience with Shopify or other DTC ecommerce platforms

Responsibilities

Manage product listings, content, and promotional strategies across third-party marketplaces
Ensure product detail pages are optimized for visibility, accuracy, and conversion
Monitor catalog health and maintain high-quality marketplace content standards
Work within Mirakl and ChannelAdvisor platforms to onboard products, manage listings, troubleshoot issues, and maintain compliance
Utilize marketplace seller portals to manage catalog performance and identify growth opportunities
Support ongoing optimization efforts across marketplace channels to improve performance and efficiency
Partner with Marketing, Supply Chain, Product, and Creative teams to ensure alignment on inventory, pricing, promotions, and brand standards
Collaborate with external marketplace account representatives to identify opportunities and resolve escalations
Coordinate marketplace initiatives and ensure timely execution across departments
Track sales trends, performance metrics, and marketplace KPIs
Identify areas of opportunity and risk across marketplace channels
Develop regular reporting and provide actionable insights to support business decisions and channel growth
Ensure adherence to marketplace policies, listing requirements, and customer service standards
Proactively address compliance issues and account health concerns
Maintain marketplace best practices and platform-specific requirements