Marketplace Associate Seller Account Manager
About The Position
As a Marketplace Associate Seller Account Manager, you will manage a portfolio of marketplace sellers, driving growth and optimizing operational efficiency. In this role you will play a critical part in identifying assortment gaps, capitalizing on seasonal moments, and ensuring that sellers are set up for long-term success on Best Buy’s marketplace. We are seeking a strong communicator who has experience working in a fast-paced environment, managing multiple sellers or clients. This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. What you’ll do Manage relationships with a portfolio of sellers, working to optimize their performance to achieve Best Buy’s go-to-market value targets Develop deep expertise of how to optimize performance for sellers on Best Buy dotcom through improving findability, optimizing product content/reviews, integrating into promotional campaigns and leveraging Best Buy Ads capabilities. Identify assortment gaps and opportunities to expand the marketplace’s product offerings. Analyze seller performance, providing data-driven recommendations for improvement in assortment, pricing, and operations. Collaborate with cross-functional teams (supply chain, marketing, operations) to improve seller experience and sales Monitor and drive seasonal opportunities, promotions, and marketing activities to maximize seller impact
Requirements
- 4 years of experience in merchandising, demand planning, e-commerce, marketing, operations, customer experience, vendor management, or supply chain
- Ability to influence without authority
- Basic Proficiency with Microsoft Office Suite
Nice To Haves
- 1 year of mentoring, cross-functional team management, or influencing without authority
- 1 year of experience communicating and partnering with vendors/3rd party
- Excellent communication and relationship management skills
- Experience working in a fast-paced environment, managing multiple sellers or clients
- Knowledge of marketplace ecosystems such as Amazon, Walmart, etc.
Responsibilities
- Manage relationships with a portfolio of sellers, working to optimize their performance to achieve Best Buy’s go-to-market value targets
- Develop deep expertise of how to optimize performance for sellers on Best Buy dotcom through improving findability, optimizing product content/reviews, integrating into promotional campaigns and leveraging Best Buy Ads capabilities.
- Identify assortment gaps and opportunities to expand the marketplace’s product offerings.
- Analyze seller performance, providing data-driven recommendations for improvement in assortment, pricing, and operations.
- Collaborate with cross-functional teams (supply chain, marketing, operations) to improve seller experience and sales
- Monitor and drive seasonal opportunities, promotions, and marketing activities to maximize seller impact
Benefits
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
