Marketplace Assistant
About The Position
HC Brands is seeking a Marketplace Assistant to join their Marketing department. This role offers an opportunity to learn the marketplace business from the ground up, starting with hands-on execution and growing towards owning strategy, improving performance, and helping run key marketplace channels like Amazon and Etsy. The Marketplace Assistant will be responsible for creating and improving product listings, supporting product visibility and conversion, optimizing profitability, and delivering useful shopping experiences. The role involves both daily execution and analytical work, with potential for the right person to develop the judgment, channel knowledge, and leadership skills needed for greater ownership of marketplace strategy and business performance.
Requirements
- Bachelor’s degree in business or equivalent relevant work experience.
- Proficient in data analysis: Ability to interpret and analyze data to make informed decisions.
- Computer savvy, comfortable using software and digital tools, with the ability to quickly learn new platforms and technologies.
- Excellent communication skills.
- Ability to manage multiple priorities.
Responsibilities
- Create and update product listings with accurate, useful information within marketplace platforms.
- Improve product listings for visibility and conversion, including descriptions, images, titles, bullets, and keywords.
- Optimize product listings for SEO within marketplaces to enhance visibility, researching keywords and best practices.
- Conduct ongoing competitive analyses to benchmark against industry standards and identify differentiation opportunities.
- Use reporting tools to uncover insights that support better decisions and continuous improvement.
- Review customer feedback across various marketplaces to inform product improvements and enhance user experience.
- Support competitive pricing recommendations and updates that balance sales growth, customer value, and profitability.
- Monitor and analyze marketplace performance data to identify opportunities for improvement.
- Address policy and SKU-related issues swiftly to maintain marketplace health and compliance.
- Take on unique projects and support broader company objectives with a team-first mindset.
Benefits
- Health, dental, vision, and life insurance
- 8 paid holidays
- Paid time off (PTO)
- 401(k) plan with a company match on the first 5% contribution
- 8 paid hours of community service time off
- 50% employee discount on our products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
