Marketing Technology Program Manager, Apple Services

Apple • Cupertino, CA

5h

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming great
products, services, and customer experiences very quickly. Bring passion and
dedication to your job and there's no telling what you could accomplish. The
Services Marketing Technology team builds bespoke solutions that enable global
marketing campaigns to effectively promote digital services. We are a
highly-energized team of problem solvers who collaborate with some of the most
talented creative individuals in the industry. The tools we build are designed
in close collaboration with product, design, marketing, analytics, and
engineering teams to ensure they will effectively support Apple’s growing
services business. We believe the right person for this role will share their
years of experience while providing extraordinary support for the team. Our
growing team is looking for a creative, innovative, and driven program manager,
with an ability to plan and communicate solutions for complex problems. This
role will work with a wide variety of cross functional teams, with a focus on
enabling technology solutions in collaboration with product that drive
meaningful programs with partners and creators in our apps and communication
channels.

Requirements

• 5-7+ years experience in project management, product marketing, or digital marketing.
• Deep understanding of effective marketing technology strategies in the digital and social media landscape.
• Understanding of different project management techniques including Agile and waterfall.
• Experience driving and tracking the full project management lifecycle, including ideation, requirements, development, testing, and go-to-market.
• Experience at cross-functional influence; translating between business owners and technical teams.
• Excellent interpersonal skills and ability to communicate clearly and concisely across multiple audiences and partners. Including the ability to explain analytical outcomes and technical roadblocks in business terms.
• Solid understanding of web technologies and CMS systems.
• Experience in partnering with product teams to draft requirement docs for engineering teams.
• Able to identify opportunities to grow suite of products by understanding common, ongoing needs of businesses.
• Experience navigating complex organizations and demonstrated success in developing marketing programs with multiple collaborators.
• Proficient in JIRA, Confluence, or related workflow management tools.

Nice To Haves

• BA/BS Degree
• Results-oriented, upbeat and focused with a strong passion to learn and succeed
• Ability to manage multiple tasks, navigate ambiguity, and adapt to a rapidly evolving environment
• Understanding of digital image and video file formats and experience working with Sketch, Photoshop/Adobe Creative Cloud
• Advanced understanding of analytical tools, SEO, and accessibility standards
• PMP, CSM, SAFe, or other project management certifications

Responsibilities

• This role is responsible for leading project management for a rich set of automated marketing tools and data products for Apple Services.
• You will work closely with internal teams, including creative, product, engineering, international, and an external technical development team to enable efficiencies, cost savings, and customer transactions for our businesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level