Learning Program Manager - Apple Ads

Apple • Culver City, CA

23h

About The Position

At Apple, we focus deeply on our customers’ experience. Apple Ads brings this
same approach to advertising, helping people find exactly what they’re looking
for and helping advertisers grow their businesses. Our technology powers ads and
sponsorships across Apple Services, including the App Store, Apple News, and MLS
Season Pass. Everything we do is designed for trust, connection, and impact: We
respect user privacy, integrate advertising thoughtfully into the experience,
and deliver value for advertisers of all sizes—from small app developers to big,
global brands. Because when advertising is done right, it benefits everyone. The
AdsU team’s mission is to build knowledge and skill to ensure that our clients
get the most value from Apple Ads and Apple teams’ connection to the business.
AdsU programs develop and retain key talent, empower people to grow client
success and scale knowledge and resources for our expanding worldwide Ads team.
The open learning program manager role will focus on building and delivering
training content for our core App Store ads placements and Americas sales team.

DESCRIPTION

Lead the development of global learning strategies and conduct needs analyses
for new and ongoing training programs, covering product, industry, and tools for
Global and Strategic App Store sales teams. Serve as the primary learning
partner for new App Store product releases, collaborating with cross-functional
teams to design and develop impactful training materials and initiatives.
Drive cross-functional alignment and content integration by collaborating with
other product learning Program Managers on cross-selling knowledge, narratives,
and processes. Partner with relevant program managers to determine
differentiation needs across sales teams. Oversee the end-to-end management of
Strategic and Global sales onboarding curriculum and ongoing learning paths,
including strategy, content maintenance, and coordination with Regional Program
Managers for seamless delivery. Champion and deliver regional learning
programs for Americas-based Strategic and Global teams, encompassing training
plan development, facilitation of initiatives (including new hire onboarding and
sales competency), and acting as the voice-of-region to product learning Program
Managers to align with sales goals.

Requirements

• 3+ years sales training experience in B2B, tech or other knowledge-intensive industries.
• 2+ years of experience in digital advertising, including mobile app ads, search ads, display ads, and performance marketing.
• Proven ability to develop clear and actionable sales training for complex technical products.
• Proficiency in leading and delivering engaging training sessions to sales and account management teams.
• Demonstrated success managing multiple concurrent projects from initial planning to successful execution.

Nice To Haves

• BA/BS degree or equivalent experience Sales, account management or marketing experience
• Track record of cultivating strong relationships and fostering effective cross-functional collaboration, including with senior leadership.
• An organized, methodical personality and excellent communication skills are crucial.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities

• Lead the development of global learning strategies and conduct needs analyses for new and ongoing training programs, covering product, industry, and tools for Global and Strategic App Store sales teams.
• Serve as the primary learning partner for new App Store product releases, collaborating with cross-functional teams to design and develop impactful training materials and initiatives.
• Drive cross-functional alignment and content integration by collaborating with other product learning Program Managers on cross-selling knowledge, narratives, and processes.
• Partner with relevant program managers to determine differentiation needs across sales teams.
• Oversee the end-to-end management of Strategic and Global sales onboarding curriculum and ongoing learning paths, including strategy, content maintenance, and coordination with Regional Program Managers for seamless delivery.
• Champion and deliver regional learning programs for Americas-based Strategic and Global teams, encompassing training plan development, facilitation of initiatives (including new hire onboarding and sales competency), and acting as the voice-of-region to product learning Program Managers to align with sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees