Marketing Representative (Full Time)
About The Position
This role is responsible for maintaining a professional and welcoming atmosphere to provide guests with an exceptional gaming experience. The Marketing Representative will assist guests and players with all requests, explain the Bally's Rewards program, and actively enroll new members. The position involves evaluating player activity, issuing complementary amenities, utilizing the Player Tracking System, and staying informed about casino activities and events. Additionally, the role requires maintaining general knowledge of the property, inputting player information into the database, and ensuring compliance with all company policies and Colorado Gaming rules and regulations.
Requirements
- Must be 21 years of age or older.
- Must be able to obtain and maintain a gaming license issued by the Colorado Division of Gaming.
- A minimum of six months of related experience and training.
- Must have excellent interpersonal and communication skills.
- Must be proficient in the entire Microsoft Suite and must be able to learn other software systems easily.
- Must be able to work weekends weeknights and holidays.
Responsibilities
- Maintains a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience.
- Assists guests, players, and Slot Hosts with all requests in a professional and timely manner.
- Explains the Bally's Rewards program in detail.
- Effectively markets the Bally's Rewards program to all new casino guests and actively enrolls new members.
- Evaluates play and issues complementary amenities based on established guidelines.
- Utilizes all aspects of the Player Tracking System.
- Stays informed about all Slot and Table Games activities and events.
- Maintains general knowledge of the properties.
- Inputs all player information into the database system and issues player cards.
- Complies with all company's policies and procedures, as well as Colorado Gaming rules and regulations.
- Performs other job related duties as requested.
Benefits
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
- Employee Discount Meals
- Free Bus Passes
- Reimbursement of Colorado Gaming License fees
- Free Covered Employee Parking.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
