Marketing (Sales) Representative

Okaloosa Gas•Valparaiso, FL

5d•Onsite

About The Position

Promotes the use and purchase of natural gas and natural gas equipment. Incumbents in this position will be held to the District’s Gold Standard for Customer Service. Initiates, responds and maintains contacts with residential homeowners, builders, developers, business owners considering adding, or replacing natural gas appliances in an existing home to promote the use/retention of natural gas appliances in the existing, new construction residential or commercial markets as the need arises. Provide options on gas appliances and prepares quotes for installing and piping to appliances. Completes all necessary paperwork to facilitate the entire sales process to include the initial customer contact, process of paper accurate paperwork and follow through with job completion/meter set. Distributes signed paperwork/proposals to appropriate departments and works as liaison between internal departments to coordinate installation of gas lines, interior piping, and meter sets/turn-ons. Communicates with customer and coordinates with Engineering the need to facilitate easements when needed. The Marketing Representative is only responsible for communication and follow up on behalf of the District. Gather information for feasibilities of single homes, subdivisions and commercial developments as to extend main extensions and gas service lines. Work with area subcontractors to promote gas usage/installation within an existing structure. Provide support for contractors when in need of meter/gas line upgrades. Liaison between projects with builders, developers, homeowners, business owners, general contractors. Schedules visits and/or follows assigned appointments for home/commercial owners, builders and developers to maintain face-to-face relationships and promote natural gas, company and sales promotions, and efficiencies and savings of natural gas. Establishes and maintains effective and forthcoming/friendly relationships with internal and external customers, builders, general contractors, business owners and general public. Stay abreast of Florida gas code changes, and new gas technology to support professional expertise. Responsibly uses the resources (Salesforce, Dashboard, Outlook, Company Cam, etc.) provided by the District in order to achieve the performance initiatives as established by Manager. Maintain involvement in social, civic, and industry associations, tradeshows and groups. Other duties as assigned. The preceding is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.

Requirements

High School plus four years of applicable experience - or Two years of college (Associates Degree) plus zero to two years of applicable experience
Ability to cover one field of expertise (New Construction, Existing or Commercial).
Must possess and maintain valid Florida driver’s license and a driving record to satisfy the District and its insurers.
Exceptional computer skills with knowledge and ability to use MS Office applications, the District’s GIS application, and SunGard Public Sector’s relevant software
Demonstrated outstanding customer service and interpersonal skills for working with various personality types while participating in trade associations, talking with vendors and builders and generating business relationships in a positive manner.
Possesses research skills to respond to customer inquires in a timely manner and communication skills to accurately convey information from, to and between all interested parties.
Regular attendance is an essential function of the position.
May be required to work other than normal work schedules.
May be required to work overtime with little or no notice.
Requires sitting for long periods of time, viewing and working on a computer for long periods of time, standing for long periods of time, walking bending, and light lifting.
The work environment involves everyday risks or discomforts, which require normal safety precautions.
May require working in extreme weather conditions.
Employees in this classification will be tested for illegal drugs in accordance with the District’s Drug Free Workplace Policy.

Nice To Haves

Confirms, consistent demonstration of highest business ethic practices in advancement of corporate and individual business development.
Exhibits superior communication skills to convey information efficiently and effectively with customers, Customer Service team, management, industry representatives, etc.
Demonstrated highly-developed interpersonal skills to be able to work with various personality types in all manner of situations.
Superior ability to persuade and/or influence people.
Exhibits exceptional organizational skills and demonstrated tact in calling on customers, setting and re-scheduling appointments, maintaining follow-up contact, coordinating work with District work crews and building contractors while maintaining a positive demeanor in the most stressful of circumstances.
Demonstrated extensive knowledge of District policies, procedures, fees, deposits, gas availability, etc., and knowledge also of local gas market and applicable appliances and contact information with Appliance Alliance members.
Confirmed understanding of math needed to work with customer requests.
Exceptional skills with written, oral and verbal communication.

Responsibilities

Initiates, responds and maintains contacts with residential homeowners, builders, developers, business owners considering adding, or replacing natural gas appliances in an existing home to promote the use/retention of natural gas appliances in the existing, new construction residential or commercial markets as the need arises.
Provide options on gas appliances and prepares quotes for installing and piping to appliances.
Completes all necessary paperwork to facilitate the entire sales process to include the initial customer contact, process of paper accurate paperwork and follow through with job completion/meter set.
Distributes signed paperwork/proposals to appropriate departments and works as liaison between internal departments to coordinate installation of gas lines, interior piping, and meter sets/turn-ons.
Communicates with customer and coordinates with Engineering the need to facilitate easements when needed.
Gather information for feasibilities of single homes, subdivisions and commercial developments as to extend main extensions and gas service lines.
Work with area subcontractors to promote gas usage/installation within an existing structure.
Provide support for contractors when in need of meter/gas line upgrades.
Liaison between projects with builders, developers, homeowners, business owners, general contractors.
Schedules visits and/or follows assigned appointments for home/commercial owners, builders and developers to maintain face-to-face relationships and promote natural gas, company and sales promotions, and efficiencies and savings of natural gas.
Establishes and maintains effective and forthcoming/friendly relationships with internal and external customers, builders, general contractors, business owners and general public.
Stay abreast of Florida gas code changes, and new gas technology to support professional expertise.
Responsibly uses the resources (Salesforce, Dashboard, Outlook, Company Cam, etc.) provided by the District in order to achieve the performance initiatives as established by Manager.
Maintain involvement in social, civic, and industry associations, tradeshows and groups.

Benefits

BCBS Medical 100% employer paid for employee, 92% employer paid for family
BCBS Dental 100% employer paid for employee or family
BCBS Vision
Healthcare Flexible Spending Accounts (FSA)
Dependent Care Flexible Spending Accounts (FSA)
Life insurance 100% employer paid
Short Term Disability 100% employer paid
Long Term Disability 100% employer paid
Accidental Death and Dismemberment 100% employer paid
AFLAC supplemental insurance
Air Ambulance insurance
Pet insurance
Vacation Leave (80 hours per year) accrual based for the first 5 years, increases thereafter
Sick Leave (80 hours per year) accrual based
11 Paid Holidays, includes 2 days for Thanksgiving and 2 days for Christmas
401(a) 8% Employer Defined Contribution Retirement, (employer paid, does not require employee contributions)
457(b) Employee Deferred Compensation Retirement Plan
Gym reimbursement/incentive up to $50 per month
Health Fair 100% employer paid
Wellness Program w/ incentives
Safety shoe reimbursement up to $150 per year
Uniforms 100% employer paid
Employer Assistance (Counseling) Program
Employee Events - Spring Crawfish Boil, Summer Picnic, Thanksgiving Lunch, Annual Banquet/Holiday Party
up to $3,500 annual education reimbursement