Marketing & Provider Relations
About The Position
United Medical Imaging is a large Imaging group with 30 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve. We are looking for a Marketing and Provider Relations to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.
Requirements
- Strong written and verbal communications skills
- Professional customer service skills
- Good overall clerical skills
- Must be detail oriented and organized
- Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
- Should possess current California driver's license and good driving record
Nice To Haves
- Preferred 1 year experience in healthcare
- Knowledge of preparing, and interpreting spreadsheets and reports
- Managed care contracting experience is highly desirable
- Good selling skills is highly desirable
- Bilingual is a PLUS!
Responsibilities
- Identify and resolve service issues relating to referring physicians, their staff and patients.
- Provide turnkey services to referring physician offices by acting as liaison between operations management, Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns.
- Keep sales, operations and radiologists updated on account issues and resolution (status).
- Maintain special assignment accounts as directed by Operations.
- Assist the VP of Business Development to coordinate effective office visits.
- Educate referring and new offices on enhancements, new studies, and advances -- essentially target market.
- Increase referral percentages/volume and word of mouth.
- Increase referral percentages/volume from currently non-referring offices.
- Maintain image in the community as cutting-edge experts.
- Bring our level of service to the offices.
- Effectively manage territory.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
