Marketing & Provider Relations

United Medical Imaging • West Covina, CA

6d • $20 - $25

About The Position

United Medical Imaging is a large imaging group with 32 locations in Southern California, providing diagnostic imaging and care for traumatic and life-threatening injuries. The organization is seeking a full-time Marketing and Provider Relations team member to work primarily off-site and build relationships with referring physicians and medical offices in an assigned area. The role focuses on delivering superior customer service to existing clients and contracted accounts, including managed care organizations, physicians, medical offices, IPAs, and other accounts.

The position also supports the VP of Business Development in coordinating effective office visits. These visits educate referring and prospective offices about enhancements, new studies, and advances; encourage increased referrals and word of mouth; maintain the organization’s image as a cutting-edge provider; bring service support directly to offices; and effectively manage the assigned territory.

Requirements

• Strong written and verbal communication skills.
• Professional customer service skills.
• Good overall clerical skills.
• Detail-oriented and organized.
• Ability to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff, and management.
• Current California driver’s license and a good driving record.
• Knowledge of preparing and interpreting spreadsheets and reports.

Nice To Haves

• One year of healthcare experience is preferred.
• Managed care contracting experience is highly desirable.
• Good selling skills are highly desirable.
• Bilingual ability is a plus.

Responsibilities

• Identify and resolve service issues involving referring physicians, their staff, and patients.
• Serve as a liaison between referring physician offices and operations management, corporate management, and billing departments to help ensure timely resolution of service issues and concerns.
• Keep sales, operations, and radiologists informed about account issues and resolution status.
• Maintain special assignment accounts as directed by Operations.
• Assist the VP of Business Development in coordinating effective office visits.
• Educate referring and prospective offices about enhancements, new studies, and advances.
• Help increase referral percentages and volume, including referrals from offices that do not currently refer patients.
• Maintain the organization’s image in the community as a cutting-edge expert.
• Bring the organization’s service to medical offices and effectively manage the assigned territory.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed