Auto Parts Marketing Programs & CSC Coordinator

Replacement Parts•Little Rock, AR

15d•Onsite

About The Position

The Marketing Programs & CSC Coordinator combines marketing coordination with program administration and is ideal for someone who enjoys managing multiple projects, working with data and spreadsheet, communicating with customers and vendors, and keeping programs organized from start to finish. This position is responsible for monitoring Access databases, promotional records, special marketing program materials, mailing lists, marketing premiums & rebates, and printing functions. He or she provides excellent customer service to our external and internal customers. Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.

Requirements

High School Diploma or GED.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Moderate to advanced knowledge of the Microsoft Office suite of products.
A valid driver's license and a clean driving record.

Nice To Haves

An Associates degree in Business, Business Management, Marketing or related field is preferred or an equivalent combination of education and experience.

Responsibilities

Coordinate day-to-day administration of the Certified Service Center (CSC) program.
Process CSC applications, reimbursements, rebates, credits, invoices, and related program documentation.
Respond to CSC and customer questions by phone and email.
Assist with quarterly marketing promotions, sales contests, Counterperson Programs, Power Plays, QMAP, and other customer programs.
Maintain spreadsheets, databases, program results, and supporting documentation.
Coordinate gift cards, promotional incentives, prizes, and program fulfillment.
Prepare routine marketing communications, letters, reports, and PowerPoint presentations.
Assist with vendor reimbursement requests, marketing support documentation, and program billing.
Coordinate routine website and promotional page updates.
Assist with registration and administrative support for company events, contests, golf tournaments, car shows, and conferences.
Review and process applicable invoices and payment requests.
Work closely with Marketing, Sales, Accounting, vendors, stores, and other departments to ensure programs are completed accurately and on time.
Provide general administrative and project support to the Marketing Department as needed.
Assist the Marketing team on special projects.
Maintain simple and complex databases through Access and/or other similar software packages.
Ability to plan and prepare for major projects including but not limited to promotional premiums, rebate programs, our Shop Talk/Tool Talk materials, printing projects, catalog assembly and distribution.
Ability to establish project plans, timelines, and goals.
Uses computer to compile statistical data.
Prepares reports, including charts and graphs, for presentations to management.
Performs any other job duties assigned.