Marketing Production Retail Merchandiser

TQL•Cincinnati, OH

37d•Onsite

About The Position

The Marketing Production Retail Merchandiser II is a cross-functional role responsible for contributing to brand consistency, revenue growth and operational excellence across e-commerce, retail merchandising and enterprise marketing initiatives. This role manages digital storefronts, branded merchandise programs and complex projects, ensuring alignment with strategic priorities and brand standards. The position partners closely with Marketing, Sales, and external vendors to lead end-to-end initiatives, optimize e-commerce platforms and deliver measurable business outcomes on time and within scope.

Requirements

Bachelor’s degree in Marketing, Merchandising, Business Administration, Retail Management or related field
3+ years of experience in marketing production or a related role
Strong time and project management skills with the ability to handle multiple priorities and deadlines
Excellent communication skills, both written and verbal
Ability to build and maintain effective relationships with vendors and internal teams
Proficiency in Microsoft Office Suite and Adobe Creative Cloud
Detail-oriented with a focus on quality and accuracy
Understanding of design principles and a good sense of visual appeal
Proactive and self-motivated with a strong sense of urgency
Ability to work independently and as part of a team
Strong problem-solving skills and the ability to make informed decisions

Responsibilities

Own and optimize e-commerce platforms, ensuring accurate product listings, pricing, promotions and user experience across online stores
Lead digital merchandising and campaign execution with a focus on conversion, revenue growth and return on investment
Analyze digital and campaign performance, translating insights into recommendations and continuous improvement initiatives
Lead branded merchandise and custom apparel programs across physical and digital channels, ensuring alignment with brand standards and business objectives
Manage inventory, forecasting, ordering, reconciliation and reporting to maximize efficiency and minimize risk
Oversee the physical HQ Gear Shop, including merchandising, pricing, inventory control and vendor coordination
Maintain and expand strategic vendor relationships, ensuring quality, cost-effectiveness and timely fulfillment
Manage Gift Campaigns, from intake and planning through execution, delivery, and post-project evaluation
Manage project documentation, timelines, budgets, and reporting with clear accountability and governance
Deliver concise, proactive updates to leadership, escalating risks and driving solutions as needed
Partner across Marketing, Sales, Design, and Operations to ensure alignment and execution excellence
Establish and document scalable processes, SOPs, and best practices to improve efficiency and consistency
Apply automation and AI-enabled tools where appropriate to enhance productivity and decision-making
Serve as a point of reference on best practices in e-commerce, merchandising, and project execution
Train and mentor team members and partners on tools, processes, and operational best practices