Marketing Operations Specialist

Five Star Cooperative•New Hampton, IA

just now•Remote

About The Position

The Marketing Operations Specialist is a key contributor responsible for maintaining, optimizing, and integrating marketing and technology platforms to support cross-functional business objectives. This position combines strategic thinking with technical execution, focusing on data integration, project management, and platform optimization across ERP, CRM, and other key systems. The ideal candidate thrives in a fast-paced environment, can lead cross-functional initiatives with minimal supervision, and is passionate about technology that enhances both internal processes and customer experience. Incumbent maintains efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service. This position will maintain a positive attitude that promotes teamwork within the location, as well as within the cooperative and upholds a favorable image of Five Star Cooperative at all times.

Requirements

Bachelor’s Degree or equivalent in Marketing, Business, Accounting, or related field
Strong written, verbal, and interpersonal communication skills necessary
Proven project management experience and the ability to handle multiple initiatives simultaneously.
3+ years of experience in data integration, marketing operations, or related technical role.
Can understand and work on complex problems requiring a deep understanding of multiple sources of data to make a recommendation.
Detail-oriented with excellent organizational and analytical skills
Experience with API integration, data mapping, and BI/reporting tools
Ability to make independent decisions that align with business goals
Valid driver’s license

Nice To Haves

Agriculture background
Expertise with AgVance ERP

Responsibilities

Serve as a technical and functional resource across departments
Develop and manage project plans, timelines, and deliverables for software integration and process improvement projects
Identify and recommend tech solutions that enhance business efficiency or customer experience
Oversee integrations with APIs, including field mapping and vendor coordination
Maintain data hygiene across platforms; ensure database integrity and standardization
Use data analysis tools (e.g., BI platforms) to generate actionable insights and reports
Act as a liaison between departments, external vendors, and customers for technology implementations
Drive internal adoption and create SOPs, documentation, and training materials
Support and assist customer-facing technology initiatives
Provide timely support and troubleshooting for tech stack issues
Lead end-user training and promote technology best practices
Identify gaps in adoption/utilization and lead improvement strategies
Exhibits superior project management across departments
Requires data fluency including ERP, API calls and field mapping, BI reporting, etc.
Requires strong analytical skills, with the ability to draw insights from data
Enforce and abide by all cooperative policies
Enforce and uphold the cooperative’s credit policy
Assists with recordkeeping and filing needs
Good communication with all employees and customers