Senior Marketing Operations Specilaist

Box•New York, NY

1d•$89,000 - $115,000•Hybrid

About The Position

The Marketing Operations Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale. You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact on how Box attracts and engages customers around the world.

Requirements

2+ years of professional experience in a Marketing, Operations, or Sales role
Hands-on experience with Salesforce CRM and marketing automation platforms such as Marketo, HubSpot, or similar tools
Strong analytical skills and the ability to interpret data, build reports, and translate findings into actionable recommendations
Bachelor's degree in marketing, business, analytics, or a related field, or equivalent practical experience
Demonstrated experience in B2B technology or SaaS environments
Comfortable working with spreadsheets, BI tools, or SQL for data analysis
Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and deadlines simultaneously

Nice To Haves

Approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Responsibilities

Manage and optimize marketing operations processes, including campaign setup, data integrity, and lead management within marketing automation and CRM platforms
Collaborate with marketing, sales, and analytics teams to ensure accurate tracking, reporting, and performance measurement across programs
Maintain and troubleshoot marketing workflows to ensure operational continuity and efficiency
Create dashboards and deliver insights that improve marketing efficiency and return on investment
Document best practices and support testing initiatives to drive continuous improvement of marketing technology and processes
Partner cross-functionally to present data-driven findings clearly and support informed decision-making across teams