Marketing Operations Manager

HUSSEY SEATING COMPANY•North Berwick, ME

4d•$96,818 - $145,227•Hybrid

About The Position

Hussey Seating Company is seeking a highly organized, strategic, and execution-focused Marketing Operations Manager to standardize key Marketing functions and build the systems, processes, and programs needed for continued growth. This newly created role is an integral part of the Marketing team and a member of the Operational Leadership Team. The Marketing Operations Manager will contribute to strategy and build the foundation needed to expand work across market activation and product commercialization, samples, visual assets, sales and dealer enablement, designated training programs, state purchasing contracts, events, and other dealer- and customer-facing initiatives. Working closely with the Marketing team, Sales, IS/IT, and cross-functional teams, the role will turn Marketing strategy into coordinated, repeatable execution. The successful candidate will bring exceptional project management, process development, cross-functional collaboration, and operational leadership, along with a customer-centric mindset and commitment to quality and excellence. This individual will demonstrate Hussey Seating's mission, vision, and values through collaborative relationships, thoughtful decisions, responsive service, and reliable follow-through. This role is ideal for a builder who enjoys solving problems, creating order from complexity, and developing practical ways for Marketing to grow while maintaining service, flexibility, and quality.

Requirements

Exceptional project and program management, planning, organization, prioritization, and attention to detail.
Strong customer-centric, marketing, and commercial orientation, with the ability to turn complex work into clear processes, SOPs, calendars, shared resources, and practical tools.
Ability to design operating systems that improve consistency, visibility, accountability, and capacity as programs grow.
Ability to lead change thoughtfully, earn stakeholder trust, preserve specialized expertise, and build adoption across teams.
Excellent written, verbal, presentation, listening, interpersonal, and stakeholder-management skills.
Strong problem solving, sound judgment, accountability, service orientation, and commitment to quality and excellence.
Ability to manage multiple complex priorities in a fast-paced, cross-functional environment while balancing consistency with responsiveness and flexibility.
Bachelor's degree in Marketing, Business, Communications, Operations, Event Management, or a related field.
10+ years of experience in marketing operations, marketing project management, events, commercial operations, program management, or a related discipline.
Proficiency with Microsoft 365 and contemporary business, collaboration, and project-management platforms.
Ability and willingness to travel and provide on-site event support, as required.
Ability to work a minimum of three days on-site in North Berwick, Maine.

Nice To Haves

Experience with events, training programs, contract administration, compliance processes, CRM, marketing automation, project management, inventory management, media planning, creative workflows, or digital asset management is preferred.
Experience supporting dealer, distributor, channel-based, manufacturing, B2B, architecture/design, education, sports and entertainment, or related markets is preferred.

Responsibilities

Partner with the VP Marketing and Marketing team to strengthen key Marketing functions and support scalable growth through standardized processes and tools, including clear workflows, SOPs, calendars, documentation, shared resources, and continuous improvement.
Build trusted relationships across Marketing, Product Management, Sales, Samples, Finance, Engineering, Purchasing, IT/IS, Manufacturing, the dealer network, and other functions to coordinate priorities and strengthen the dealer and customer experience.
Lead event management and execution for National Sales Meetings, industry trade shows, regional and select sales events, recurring virtual dealer events, and other assigned dealer- and customer-facing experiences. Establish and manage timelines, budgets, communications, project plans, vendors, logistics, on-site support, and post-event follow-up, while building the infrastructure and capacity needed to support the program as it grows.
Partner closely with the Samples team and cross-functional stakeholders to improve request intake, prioritization, inventory visibility, tracking, communications, documentation, service expectations, and fulfillment while preserving the specialized knowledge and judgment required for unique or urgent requests.
Lead development, submission, and administration of state and cooperative purchasing contracts in partnership with Marketing and Finance. Establish and maintain contract lifecycle and compliance calendars covering key terms, renewals, expirations, reporting requirements, and SOPs.
Lead event management for Hussey University, including program planning, registration, communications, speaker coordination, production, on-site logistics, hospitality, and participant follow-up. Contribute to agenda development; content and presentations will be provided by Marketing, Sales, and subject-matter experts.
Manage the AIA Continuing Education Credit program, including content submission and approval, the central repository of approved presentations, registration, presenter support, logistics, documentation, and certificate follow-up. Content will be provided by Marketing in collaboration with New Product Development and other cross-functional teams.
Establish and manage systems that support coordinated media planning and efficient visual asset access, including a central calendar for commitments, deadlines, renewals, budgets, and deliverables and an accessible inventory of approved project, product, and brand imagery.
Direct and coordinate administrative support for execution details across Samples, events, trade shows, Hussey University, and AIA programs.
Perform additional duties as assigned. Responsibilities will evolve as the Marketing function and business continue to grow.