Marketing Operations Manager
About The Position
We’re hiring our first Marketing Operations Manager to build the foundation of marketing systems, reporting, and attribution at Metronome. This is a hands-on role for someone who thrives in high-growth SaaS environments and knows how to design systems that scale. Reporting to Growth Marketing, you’ll own the marketing tech stack end-to-end, build attribution and lead scoring models, and make it easy for the team to self-serve insights. You’ll create the systems that give clarity on how marketing drives pipeline and revenue, even when the journey spans months or quarters. This is a unique opportunity to be the first dedicated Marketing Ops hire — shaping how we track influence, automate marketing processes, and align with Sales and RevOps. If you’re excited to turn messy data into clarity, build reporting frameworks from scratch, and make marketing run like a high-performing revenue engine, we’d love to meet you.
Requirements
- 7+ years of experience in marketing operations or revenue operations within high-growth B2B SaaS, ideally with enterprise sales cycles.
- Proven track record building attribution models, lead scoring frameworks, and reporting systems that show marketing’s influence on pipeline and revenue.
- Hands-on expertise administering and integrating a modern martech stack (e.g., HubSpot, Salesforce, ABM platforms, enrichment tools, outreach automation, AI agents)
- Analytical and technical: comfortable building dashboards and marketing automation workflows; able to translate complex data into simple insights.
- Familiarity with enterprise GTM motions (ABM, high-value events, multi-channel campaigns) and the reporting nuances of long, complex sales cycles.
- Strong cross-functional collaborator, able to align with RevOps, Sales Ops, Finance, and Demand Gen.
- A builder’s mindset — thrives as the first hire, designs systems that scale, and isn’t afraid to get hands-on.
- Excellent communication skills, able to explain complex systems to non-technical stakeholders.
Responsibilities
- Own the martech stack: Administer and optimize HubSpot, Clay, and other core tools. Evaluate, select, and implement new technologies as needs evolve.
- Build and maintain attribution models: Design multi-touch attribution frameworks and dashboards that track marketing's influence across long sales cycles.
- Operationalize ABM infrastructure: Partner with Demand Gen to create TAM lists, build processes for identifying new ICP accounts, and support account-based campaigns.
- Ensure campaign excellence: Own UTM frameworks, tracking templates, and campaign setup to maintain consistency and measurement across all channels.
- Maintain data governance: Monitor database health, manage segmentation and deduplication, and ensure GDPR/CCPA compliance. Work with Finance and Legal on privacy policies and cookie banners.
- Track budget and ROI: Partner with Finance and Marketing leadership to connect spend to outcomes and provide clear ROI reporting on all programs.
- Build lead scoring, enrichment, and lifecycle operations: Evolve our basic lead scoring into a sophisticated model. Own enrichment workflows, ensuring fit, intent, and engagement data surface the right accounts at the right time. Support backend operations for lifecycle marketing.
Benefits
- Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
- Paid parental leave
- FSA (Flexible spending account)
- Retirement planning - Traditional and ROTH 401(k)
- Flexible time off
- Employee assistance program (mental health benefits)
- Culture where personal growth is highly valued
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
