Marketing Operations Manager

Jungle Scout
3hRemote

About The Position

At Jungle Scout, we help brands and sellers win on Amazon with industry-leading competitive intelligence tools. We’re looking for a Marketing Operations Manager to elevate our marketing engine through exceptional email execution, smart automation, and strong marketing technology management. This role sits on the Growth team and works closely with Marketing, Sales, and RevOps to ensure our campaigns, data, and systems run efficiently and drive measurable pipeline impact. You will own both email marketing strategy and the operations that enable it. This means designing and optimizing lifecycle campaigns, managing our marketing tech stack, improving lead routing and scoring, maintaining data quality, and enabling cross-functional teams with insights and streamlined workflows.

Requirements

  • 4+ years in Email Marketing, Marketing Operations, or similar.
  • Deep expertise with Marketo, Salesforce, Chili Piper, Salesloft, Gong.
  • Strong background in email strategy, automation, segmentation, and lifecycle campaigns.
  • Data-driven, analytical, and comfortable working with complex datasets.
  • Skilled in lead scoring, lead routing, and maintaining database quality.
  • AI-native: you use AI tools to work smarter and faster.
  • Highly organized, detail-oriented, and collaborative.

Nice To Haves

  • Experience in B2B SaaS, Enterprise marketing, Segment, Power BI, Amazon/ecommerce, or digital marketing fundamentals.

Responsibilities

  • Build and optimize email programs that drive acquisition, product engagement, and retention across PLG and Enterprise segments.
  • Develop segmented nurtures, automated workflows, and lifecycle journeys.
  • Analyze performance and use insights to improve open rates, CTR, conversions, and pipeline creation.
  • Manage and optimize Marketo, Salesforce, Chili Piper, Salesloft, Gong, and related integrations.
  • Partner with RevOps to maintain accurate lead flow, routing rules, lifecycle stages, and data syncs.
  • Ensure strong data hygiene, segmentation, and attribution across the marketing database.
  • Own and refine lead scoring models using behavioral and firmographic data.
  • Ensure leads are routed quickly and accurately to the right sales segments.
  • Influence MQL/SQL criteria and support alignment with Sales and RevOps.
  • Use AI to accelerate content creation, reporting, testing, and operational efficiencies.
  • Work with Marketing, Sales, and RevOps to align on campaign goals, data needs, and process improvements.
  • Provide reporting, insights, and recommendations to support GTM strategy.

Benefits

  • The BEST team. You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun.
  • A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training.
  • Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers.
  • Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity.
  • Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering.
  • Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees.
  • Paid Parental Leave Policy. Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family.
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